Purolator Canada reviews

Driver no Celphone to call customer to open a front gates

Can’t even contact anyone in person to find out about a late package. Poor customer interaction

Not pleased with tracking. Cannot even tell if my parcel is on the way or if it is still at sorting facility. NO updates. Terrible service

Any time anything comes by purolater it’s late I don’t know how this company stays in business

Why would parcel go from being to ns then to nb then back to ns??? Should have a rating less than 1 star

1 star is too much. I had to re-schedule the pick up my Covid test 3 times because the driver was not smart enough to find my house inside the condo . Today she came and told me she told she was turning to the the left . My house is on the right. See notes on my file or records.The covid test stayed at my door for 2 times, total time 12hs, The reccomendation is keeping it inside the fridge. Finally today she turned to the righ side and pick up the envelope. I hope the sample I gave wiil be good enough enough for the test. My quarentine is supposed to end tomorrow but I the lab already told this won't happen, which means I'll have to wait up to 72hs to have the results....

We paid for a two day delivery and now it’s day four and still nothing.

I have yet to find Purolator to be efficient and timely. Other carriers take less time and are more accurate in providing date and time for deliveries.

No tracking info for 2 days. Then delivery is 1 week late. Faster to use snail mail than Purolater.

Terrible rural service and when I asked for my parcel to be lived to the vendor closest to me instead of 25min away, it is taking multiple days. Horrible parcel carrier.

Jamais recu le colis qui a ete "livré"

I ordered this on Sunday I don't know why it went to Guelph in the Toronto and god-knows-where from there I was a half hour up the road from where it was shipped from. Just ridiculous

very poor you where late with delivery you lost my order when i did get the parcel on tuesday sept 22 your driver put it on the ground 10 feet from my deck with one end of box open contents exposed not at all happy with purolator

I haven’t received my courier yet and it says it has been delivered. I have no idea where did you guys delivered it to.

No idication of expected delivery date