average from 3002 reviews
William wadden
Awesome customer service outspoken employees that make you feel assured ig your order will be delivered on time and without delay
William Wadden
Great service great workers that have your best interest at heart. Purolator rocks!!!!!!!
Dave Billard
Incompetent to the nth degree. Why they still exist is beyond me. Oh right- Canada Post.
David
Once a parcel is handed over to their local agents it can take an extra 3 to 5 days for it to arrive and tracking serves no purpose
Gaganpreet Kaur
Customer care representatives are very rude. They will not listen to ur concern. I deliver the parcel before pick up time of purolator driver near by purolator store.I paid extra money so that my package will deliver next day before 12 pm as long weekend was on the door, but driver didn’t pick up the parcel. I enquire the store where I dropped the package they told me that all parcels were picked up by purolator. When I track my parcel it was not pickedup. It was picked up next day and delivered after long weekend. I called to customer care the representative wad very humble with me then she transfer my call to accounts, omg that lady was like she had a fight with her family. She was not ready to listen the concern. She was very bossy and told me in rude manner that ur parcel was “delivered on time” and repeatedly she was saying these words. Even she don’t want to listen anything.I had a worst experience with purolator. Will never suggest anyone and expensive too as I spent to much money still the parcel was not delivered on time.
jereme taylor
I'd give zero stars if I could. This is my second delivery in a row that the driver didn't leave a slip. Your driver's clearly don't care at all. Keep up the good work.
Sharon
I always have to track down my parcel as they never call to let me know they have it and where to pick it up. Horrible service!!