Purolator Canada reviews

I personally dont even think they deserve 1 star but 0 stars wasnt an option. Literally the worst shipping company EVER! I purchase alot of things online and not ONCE had purolator been on time with delivery. Matter of fact, they are easily 4-7 days late (once they were 3 weeks late) and if not late; my parcel either ends up lost or delivered to another address. When i worked for Canada Post purolator was the top priority mail option, of course with the highest cost. They arent worth 5 cents now. They use covid as an excuse; all other carriers still manage in the exact same pandemic.

I am not sure what the COVID policy is for delivery of parcels but twice this week I have woken up to parcels left outside in the snow? Is ringing a doorbell no longer allowed?

Was not home at the time of delivery (at work). Package was left outside front door where it was then found stolen when I arrived home. A notice of delivery should have been left so that the package could have been picked up at a Purolator depot or the delivery rescheduled.

Customer service is very good. Unfortunately, I cannot say the same for deliveries.

My package still hasn’t come yet and it’s Been a week

Claim they attempt delivery and didn’t even receive a notice. Was provided wrong location address. The worst courier ever

Always late when I order from Amazon. They are the worst

Only delivery company looking to have face to face contact with customers during a pandemic??? You won’t even accept my rating

Terrible customer service. Impossible to get a hold of anyone. I wouldn't recommend this service

So many lost packages and late deliveries

Only because I can’t give no stars! Service is not good and my experience with customer service has not been great, either!

Wish I could rate these guys less than that. They have marked parcel delivered to my address while the tracking shows it’s been placed in one of their collection centres. Just wondering can it get any worse than this. Then again, they might surprise by beating that too..!!

They leave packages at apt doors that later get stolen.

Poor service. Almost non existent tracking- useless. Impossible to get through by phone

Nice to know it’s in Transit but no idea where it is or when it might arrive.