Purolator Canada reviews

overall rating 1.87
Purolator Canada reviews
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2996 reviews
  • Got a buzzer yesterday at 3:35PM, picked up a buzzer but they guy never showed up on the door or leave the package in front of my apartment. At night, saw a delivery door tag on apt’s lobby’s door saying that package will be ready for pickup today at 1PM. Made my way to get to the pickup location today (located on 5012 Smith Ave) after work although I’m super hungry, but turned out my package is not even there yet! It’s my daily contact lenses and I really need it soon, but I didn’t get notifications whatsoever informing me about the delay of my package delivery. So disappointing.


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  • Shipment did not arrived on schedule. Gift not received. Very disappointed!


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  • Worse service ever


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  • -10 stars for this inept company,they are full of excuses and idiots working there


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  • Been sitting home all day waiting on a package that was placed on a truck this morning,so what do I have to do now?? Take another day off work..


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  • Pire compagnie de livraison au canada qui me fait même vouloir me désabonner de Amazon. Les livreurs frappent même pas a la porte de fois.


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  • Lying for attempting to deliver a package that the driver never attempted to reach the addressee


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  • Quick delivery and very friendly driver.


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  • Extremely difficult to deal with. Pick up location is a 30 min + trip from my house.


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  • If I could give a negative 5 I would. Worst delivery company ever. You have to work harder then their delivery staff in order to get your parcel. They also have a system that makes zero sense. Many times, they state attempted delivery at a time I was home, or they leave a tag with the incorrect pick up location, so when you arrive it’s not even there. They also will leave incorrect dates, stating your pick up is ready when it’s not. I even have left notes giving permission to leave my package, they simply redeliver all the way back to the warehouse without leaving a delivery slip and note following my request to leave the parcel. These are just a few of my issues with them.


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  • Always late on their delivery never gotten item on time


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  • Very bad service ,delivery driver is always impatient didnt left a notice when nobody to receive at home


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  • I have had numerous parcels delivered and they are always on time, tracking site updated and parcels in good condition. What more do you need?


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  • 332120978496 Well now my package that I paid big rate to have delivered, is now been on truck for delivery in thunder Bay on CA for over 44hrs. Been on the local delivery truck now Spence 01/06/2020 Finally called Purolator and now I need to pick up myself, for I was told "it probably be quicker for you to pick it up yourself" I ask What purpose does Purolator delivery driver specialist have if customer's need to pick up delivery packages themselves because Purolator in thunder Bay on CA is totally unprofessional s !!!! Amazon please find another delivery agent, one that's professional and has more knowledge of how a business should operate, not this comical predictable incompatible delivery co such as the failure Purolator is !!!!!!! Never again !!!!!!


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  • 332120978496 Tracking indicate package on truck for delivery at 1238 on Jan 07,2020 It's 2042 on Jan 07,2920 no delivery Guess in a city with 150k residents and can drive across city in under 45 min. It takes a professional Purolator driver to get it done in just under 24hrs on truck for delivery. Great job Purolator professional driver. Canpar beat you by over 12hrs and that order was placed a whole business day after Purolator. You should be so proud of the great professional's that work for this trend setting co. Such a pleasure, to have waited and waited, thanks for this great privilege and honour of being your Patsy for 24hrs plus


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