Purolator Canada reviews

overall rating 1.87
Purolator Canada reviews
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2996 reviews
  • Sept 28th: Parcel ordered over a month ago and supposed to be delivered the 10th of September. Day before it was supposed to be here got a message that it wouldn't be till the 27th... it's the 28th and still no parcel AND won't answer my calls. DON'T USE THIS SERVICE! EVER!


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  • I have waited for customer service online and gave up after a long wait


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  • Nice and quick and efficient service , cordial and efficient staff keep it up regards


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  • Great service by Purolator, quick delivery, nice tracking of parcel, nice and cordial staff keep it up


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  • Excellent experience. Arrived early the day of projected delivery and driver helped my wife by bringing large TV into house for us. Thank you!


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  • Top notch. Delivered my 65” tv early day it was to be delivered. Thanks to the nice delivery man for brining it in the house for me!! Very happy with my experience!


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  • We have one drop off location in my rual community and the driver cant figure out how to leave the parcels at the drop off point. States cant find my house, well duh purolator doesnt do at home drop offs in rual communities. My address is fine, ive called multiple times this week and all the company provides is empty promises and missing packages.


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  • This is complete snail mail worse form of delivery, this company needs to change. Waiting on my package that shipped on Thursday and it said it was in transit and on its way and the tracker didn't move all weekend and no notifications at all. Like wth


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  • Next day delivery from Edmonton to a middle of nowhere Weyburn Saskatchewan; target time noon delivered by 11:15


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  • This is ridiculous....quoted 09/23, to recv my package, later 10/5th, than 10/3rd, and again 09/23rd...that was yesterday. Their site here, now says awaiting package, as of 09/18....another Purolater site says "shipped" on the 18th...yet no update. And they're other website hasn't updated SINCE the 18th....way to go Purolater. Took a day off work so you didn't leave 7K in laptops on my step...why wouldn't you...you left over 200 bucks in computer mice 3 days ago and drove off.


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  • Out for delivery ? all day. Now probably have to wait until Monday


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  • Pathetic company. I’d rate zero if I could !


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  • Thank you for bringing the package directly up to my apartment for me. I was not able to be home, but my husband was home to receive the package and sign for it. Thank you.


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  • Sloppy delivery services never deal with purolator again.


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  • Didn’t get my item in time


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