Purolator Canada reviews

Paid for pick up a d drop off and parcel was to be picked up between 10 am ams 2 pm. No one arrived, not did I get a call so I had to rush out of the house to deliver it for 2 pm. Very very disappointed. The least they can do is give me a refund.

Easy to track and received email notifications. Willing to deliver at P.O. Box if we're at work which means random people can't take it off my doorstep. Very happy with service

Parcel picked up by Purolator last Thursday. Was supposed to be 2 days. This is now Wednesday of following week and on Purolator map still shows package in same location as it has for 2 days even though the updates has 3 different time entries with description of “Airplane with package has arrived”. Every time something is shipped with Purolator it is the same story. I don’t know why companies even use them with so many better options out there.

Everytime when Purolator is the delivery company, my order is always late. Reaching out to them via email is a waste of time. Delayed response (like their service) with no valid update. When I see that my order is getting delivered by Purolator, I'm already annoyed.

No stars service is not very good

Very tough to get someone live. 55 minute wait when the message said the wait would be 5 minutes.

The package supposed to be delivered on 28 September and it is 3 October still not delivered. The customer service can't track the package and they only day that there is no update. I think they lost my package. Pathetic service. So disappointed.

The absolute WORST delivery service in Canada. The drivers don't even come to your home to deliver your packages. They are too lazy. "Missed delivery" every single time and NO ONES EVERY EVEN SHOWED UP. Then you have to wait on hold all day long to be told they have no way to help you and to contact seller. 0 STARS

Always problems on delevery

I made a exchange on my order almost 3 weeks now . Still can't get any update. Tracking shows that the return facility in Branford. Try to call know one answered.

Over 7k in two laptops.. supposed to be here 23 Sept...AAAAND we wait...

Great and efficient service, nice tracking updates 24x7 hours keep it up regards

Very fast shipping !

18 days late and won't even answer my phone calls POS service that doesn't even deserve the almost 2 star rating they have. THESE PEOPLE ARE BASICALLY PAID THEIVES!

2500$ parcel supposed to be here the 10th of September. Its now the 28th and it says its at a moving company that I've called several times without an answer.... Been avoiding leaving my house for 18 days now just incase it shows up but still nothing..