Purolator Canada reviews

Useless company. My parcel has not made it. Promised for 13th, now maybe by the 19, and yes I said maybe. Tracking says it is still in Toronto. I am in Langley B.C. totally useless. Wish I could have given a minus star!!!!!!!

This is the most annoying delivery provider!!! So much hassle! My parcel was sent rush delivery and it has been alredy 1 week and I still haven’t received it! It says delivered and I am not sure where or how but the same people have done the same for my husband’s delivery!!!

Terrible service . They ‘deliver’ my package to a town 2 hours away. That is not the delivery I paid for. I’ve complained numerous times to the company sending package, I’ve not received many packages and had to be refunded! Who is keeping my stuff ??

They never deliver ….supposed to come to my door but it gets left in a city 2 hours away !!! Wtf I hate Purolator I keep telling Amazon to stop authorizing them for my delivery because they never ship to the destination on time IF ever …so many deliveries I’ve never received. I care for elderly and order for ease … this is NOT ease

I tracked my parcel and it says delivered. I am at home and nothing is here!!! Very upset and dissatisfied with these guys.

I do not know how these guys ate still in business….i am very disappointed and dissatisfied with the service as well as the communication!!!

Not the best delivery service. I waited two weeks for my parcel that was supposed to be here last week. Tracking system is flawed. It does not give accurate updates on where your parcel is. Then it finally is on the truck for delivery but they didn’t leave it at the house (not home; can’t be there every hour of the day waiting for the package). Had to drive across town to pick up at the depot and when I asked them at the counter if they could take the packing carton because it might not fit in my vehicle I was told they don’t take garbage. Then I had to drag it out to my car myself. Very displeased with Purolator. This lack of good customer service is disappointing.

By far the worst delivery company in the entire country. Over a week late, finally got a notice on my door saying that i missed the drop off. I call their 1888 number am put on hold for over 30 minutes. Finally talk to somone and they tell me i cant have the package dropped off without a signature. I work 5 days a week on hours that mirror theirs so what i dont get what i ordered ? Absolutely the worst delivery company in the entire country.

Excellent service, delivered one day earlier and in good condition

Package delayed because of Package issue.Package was on delivery truck out for delivery yesterday but didn't get delivered. So chatting with representative today, they shipped the package 400 km to a different city to tape up the box. Yes, yoy read this correct....400km to tape up the box, then they will ship back to my town 400km for delivery....just insane

You cannot call or send message to track because on the other side there is a stupid AI answering pre-defined questions. I can't track my delayed product. They dont provide expected delivery time. They can't t estimate it...

Worst delivery service ever. They could not track their own toes in a bathtub

I never has any issues with them and I guess I'm lucky cuz after seeing how many bad reviews this company has its pretty pathetic. Whoever runs this company should really look into why so many reviews. I would be ashamed having 2 out of 5 stars. It shouldn't this hard to deliver a package. You people need to communicate better.

Delivery on time, excellent service

Very bad service They only have one ward your address is incorrect, we will redirect Many times and I didn't receive my delivery object.....!!!!