Purolator Canada reviews

This got to b the worse service ever ???

Apparently the house I live in doesn't exist, trying to get my shipping address changed has been a nightmare because they wont accept using any other mail drop off locations in my town. And just recently found out the the number that called that came up as suspected scam (I don't answer scams) was Purolator so I lost my chance to speak to a human yesterday. Why do they show up as scams?

Worst service. Non of the employee know their work Just answering everything with guesses. Would never choose their services. Only choose their services if you have lot of money to waste and don’t work as you gonna visit them a lot if u missed a parcel for their mistake

Very silly and non-challant company. Wish i could give a zero review. My package was picked up since the 5th of October and today is 19th its still yet to be delivered.

Honestly no one knows why the packages going to St Malo stop at Winnipeg without announce. It’s 45 min from here to there and you guys come daily to this town. Worst service ever.

Parcel was set to be delivered on day. Reached out to customer service to ensure it was en route as it was a high priority item. They ensured it would arrive on scheduled day between delivery hours. Parcel was not delivered.

Couldnt Deliver package because of a "road closure" but fed x managed to get a parcel to my door on same day! Guess Fed X cares more about customer service! Purolator a joke

Waste of time. Does not give you any information

Always very professional and never had any issues with delivery keep up the good work

for real it's the worst thing the world knows about PUROLATOR! I was supposed to have received it for 1 week already and it tells me in transit so that it comes to my house and when I look on the tracking site it tells me that it is still there!!! !!! ANYTHING SERIOUS

Absolute garbage service. Waiting for parts for a generator that should have been here at least 5 days ago. Still says it's in transit in Edmonton so will be another 2 days minimum. No chance of human contact with anyone so getting more information is impossible. They should be shutdown for such terrible service.

Shocking service. Will never use them again. Door to door service. Day 12 today. My granddaughters birthday tomorrow, no parcel. 17 minutes so far waiting to speak to a human.

Definitely the worst shipping option available.

If I could give zero stars I would Purolator STINKS as a courier. You can’t speak to a person just machines that don’t understand my simple questions like where is my package? Call customer service and the line is just dead, after the 4th. attempt another machine that is programmed to get rid of you. The tracking information is 5 days old too. I don’t know why Amazon uses them they will sell less if they continue to use Purolator.

Worst service ever. Whenever my parcel gets in hands of these guys, I lose my hope of getting it. Never gets anything from them. Useless company. I wish they close their business soon.