Purolator Canada reviews

overall rating 1.87
Purolator Canada reviews
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2996 reviews
  • Are you kidding me?!!!!!!! After waiting all day Saturday for s delivery thst did not come. I spent over a half hour on hold to tell them to keep parcel at the depot!!!! I checked just now and it's out for delivery!!!!!!!! Im at work and won't be home. How is this company still in buisness??????


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  • I believe that my package was lost. I sent 3 parcels and only 2 arrived back at Amazon. Very frustrating


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  • Package is at depot since last friday. Wrong postal code. Corrected same day. Site saying next business day which is Tuesday due to holiday. Told me not Tuesday cause truck was loaded night before. That's bs. Truck is on the island. Hard to load when it's not even in depot. Not happy. Been babysitting this for a week.pick up a darn phone and call


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  • Worst service in CANADA.. i cannot even rate for the company. 0.5/10


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  • I am so dispaointed!!!! No notifcation via e-mail for shipment!!!! I found today slip in my backyard that was not tucked in properly at my door! Horrible service!!!!!


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  • How are they still running a business, horrible service, how hard is it to find an adresse and deliver the packages, UPS does a great job, seriously!!!!


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  • I want my order and its still stock in hull and i live in calumet island that’s wierd


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  • Parcel not delivered


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  • Brutal! package didn’t even get shipped


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  • Horrible website, horrible customer service and horrible drivers!!!!!!!! Driver didn't leave a notice so I can't even go pick up my parcel. Website is extremely not user friendly and very amateurish. Why are companies still using Purolator is beyond me!!!!!


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  • Purolator is definitely the worst delivery service, my pkg is late, no one seems to know where it is, intelcom is much better


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  • Pretty aligned with most of the other negative reviews. Very inconsistent with deliveries. Still waiting for one of the two items ordered. One was next day as promised and the other seems to have gotten lost. Called their customer service and after a lengthy wait, they told me they were going to open a tracking ticket. Doesn't get my package here any sooner. Running a business and sometimes supplies are needed right away after an unexpected order has dropped. They don't seem to concerned or sympathetic. Wouldn't use them if I had the choice


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  • I want my package shipped to 11 esther crescent thorld ontario L3B 5N5


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  • My parcel has been on the local truck for 3 days. My town is less than 12,000 population... Come on man!!


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  • No accountability. Damaged packages. Lost packages. Delayed packages. Always an excuse. Is this government run? And their drivers literally say they dont care. Slogan' it's not a package. It's a promise'.... did anyone actually read it?


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