Purolator Canada reviews

Sloppy delivery service ,not to deal with them anymore.

Visibility of package movement in your tracking system is terrible.

This is now the 3rd time i paid for next day 1030 am delivery and it didnt show up yet again !!! Time to change your slogan, its far from a promise

Terrible delivery and not on time

The driver went into my back yard for whatever reason and lift it on the back door. I can’t describe how stupid that is. Could have let my dog out. I have signs and delivery box in front telling them and is obviously where to put it. How high are your employees

Rude Staff and delayed delivery.

You guys are garbage my package is now going to be delayed a day or two now because of your mistake and not communicating until last last minute

Needs to get here faster

Terrible delivery, where other places drop off your package or leave a pickup slip Purolator does not. They do not know how to deliver a package to a security building. And in trying to reach customer service I have currently been on hold for over an hour.

To quote another reviewer…hope this business closes soon…day 5 and no answers of delivery-again overnight delivery guaranteed…don’t know where package is , no answers, lost or stolen -nothing…the package company is replacing item ?? at no charge!!!…credit card company will reimburse me shipping costs??!!….Purolator-is useless!!!see ya later Purolator ?

Was expecting a package delivered to my mail box today that was ordered on the 16th and they wait until last minute to call me saying they won't deliver to my post office and that my package will be delayed a day or 2 because they failed to clarify that at the beginning

Not Overly impressed. Website noted that package had been delivered to a Pick up site but not which one. Was on hold with Purolator for 20 minutes trying to find out where it had been left. I’ll be at the woman I spoke with was very pleasant and was able to give me the information I needed, this call should have been unnecessary.

Purolator is just one of the companies that thinks "COVID 19" still exists and was actually a real pandemic. Excuse to drag feet and take 6 days to deliver an Amazon Prime guaranteed 2 day delivery. Scale of 1-10, Purolator is a 3.

Good service… deliver within 3 days.. ???? keep it up guys

Worst company on earth to deal with..they couldn’t find their own ass…I would give them a minus 100 , but have to give a star or it will not submit