average from 3002 reviews
Tony
How can you guys be "waiting" for a package since Last Friday? Amazon shows "picked up" and "delivery by 8pm today!" - Have you guys at Purolator lost my package?
Derek Bishop
Very poor delivery service. Not sure why they even give out a tracking number when the shioment is no where near where the tracking says it is..poor poor poor .wish there was a lower star number to give..like a minus
Shraddha
I hate purolator , I was supposed to get my parcel by today and they hv not even received it
Mike hardwick
Your one of the worst services ever.the lowest service is Canada Post it took them 10 working days not counting weekends to get a letter from Toronto to Woodstock.your employees can’t sort anything ,that’s happened to me two days in a row ,had same package on route that you said was on truck then half way through day get it returned stating you had a sorting problem.I hope next package I get comes from UPS or anyone else but your company.thanks for nothing Mike hardwick Woodstock Ont
Douglas Walkinshaw
Very helpful at parcel drop off in Charlottetown. Very good at informing of parcel delivery process.
D.K.
Parcel was shipped July 28. Purolator still says waiting for pick up. The senders records show purolator picked it up on July 30.
Sahista
I was expecting a parcel on Thursday. It’s Monday haven’t received yet. Called customer service, no one answered. Even after waiting for more then 30 min. Terrible service. I don’t know why Amazon chose Purolator. Still I don’t see any movement from tracking.
Cdl
Purolator is complete bs.. I ordered through Amazon. Same address I used last month to order.. purolator stated they’d deliver LAST Friday. Never showed up. Despite being home all day. Weekend goes by it says they’ll deliver Monday by 8pm.. no one comes by. Tuesday; same crap. I reach out to them. They claim it’s cause I apparently didn’t put a direction for the address.. (there is no sw in Edmonton Alberta besides the far far south) and anyone with a brain knows that postal codes show you where you gotta go.. there also isn’t another with my address on the same ave and street nearby.. they claim address was corrected. My husband and I both corrected the address… it’s now a week later.. STILL NO DELIVERY.. pretty sad if you ask me. Considering these are DIAPERS needed for my baby and they’re claiming they can’t deliver.. bs. Complete and total bs. Send my money back and I’ll just go elsewhere since y’all don’t want to deliver and would rather be lazy.
S N
Item was listed as delivered but it wasn’t. It said it was delivered to a different town????
Bob Reading
Can’t seem to make up their minds as to where my package is; Toronto Sorting Facility or Calgary.
Crystal
Took 8 days to tell me my package was just picked up by purolator. Not impressed at all. No updates at all throughout that time till today.