Royal Mail reviews

overall rating 1.95
Royal Mail reviews
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218 reviews
  • I sent a package via the signed for delivery over 2 weeks ago by first class post, and still waiting for it to be delivered as I write. It’s totally unbelievable that this is a delivery within London that’s taking over 2 weeks.


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  • I always receive a first rate service from my postman . I have tried alternative methods but the post office is the not efficient by a long way


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  • The worst service. I ordered something on June 4, 2024 and it said it was delivered on April 24, 2024. Joke


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  • Posted the large envelope lare on Friday to a business address. The Royal Mail tried to deliver on Monday morning but the office was closed. Royal Mail tried again on Tuesday and were successful. I was kept updated throughout. My experience is that it works very well.


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  • Why the hell as my parcel headed back to UK when I paid the €31.11 customs charges on delivery, the very next day after receiving their card. Which come from a postman saying its in Dublin and will only be released when I pay it. Which I did straight away. Anyone any advise please


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  • Not happy with services was supposed to get a parcel delivered saturday nothing. Today says delivery today when I've been waiting all day and still nothing. Absolut shower of shite. Still sat where it's been till Saturday thanks a bunch


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  • Mine was said to be posted 06/06/2024 in Luton I was told Delivery by 08/06/2024 its now 10/06/2024 4pm and still nothing up, until now Royal Mail have said Nothing can be found. but now they say its in essex. I wonder if it will get here by Xmas.


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  • Parcel due 12 30 to 1 30 sat in house till 2 pm no parcel can’t find out where my parcel is wg2004169


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  • My parcel arrived the day BEFORE it was due according to the tracking. I am impressed.


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  • This is the worst delivery service I had experience in my entire life. I was at home since morning (8/6/24) just because I was waiting for this parcel. I was checking outside like every 30 minutes. Yet, royal mail put it up on my tracking "DELIVERY ATTEMPTED : NO ANSWER". This is a awful and horrible service delivery. Till now, i have not gotten the parcel I think royal mail can do better. They can monitor their drivers, dispatch riders and delivery agents. This is pathetic, to be sincere.


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  • I have been waiting in for my parcel. Got letters through my door but no-one knocked or rang the bell. Then a message to say they were unable to deliver my parcel. No card put through letterbox. No details. This is quite frankly inefficient and not good enough. I just wish firms would stop using Royal Mail. Other companies are much better.


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  • Do not go for this. Do not use this service for your own peace of mind. Things never arrive


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  • Worst service ever, lost my important document. I used their most expensive service with end to end tracking and whats the point, thy say they cant do anything. Not even any line to complain whats royal here


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  • I was awaiting g a parcel then had a message that it had been delivered 1 day previously. No message put through the door at the time of delivery and when I check the parcel had been left in the open behind a stone. This is not what I would expect from royal mail. A good job it hadn't rained.


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  • Sending parcels still not arriving after 3 weeks, and tracking not even showing they have left near me yet


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