UPS reviews

overall rating 2.4
UPS reviews
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5337 reviews
  • I waited all day tues for my order,never got any order seen other ups trucks but none had my order delivered.i hope to receive it today wed.


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  • They don't even deserve 1 star! My daughters package is missing, the rare occasions I get a live person they don't seem concerned, tell me I'll get a call back within the hour and 2 days later still waiting on that call! The automated message tells you to use UPS.com but that tells me I need to call customer service!!! They don't know how to provide customer service!! I'm so fed up with the run around!!! HOW DO YOU GET HELP?????


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  • 1 of my 2 boxes arrivedz really damaged. The other was held up at customs for 3 days after payment. Pretty slow. I chose UPS for efficiency and was let down.


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  • You got it here before my girlfriend birthday great job


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  • Great service. Delivered on time and in good condition every time I've used them. If that changes, I'll report it here


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  • They're not responsible for your packages, they don't delivery properly...your packages arrives late and damaged.


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  • terrible experience shipping any where with UPS. No trucks pick up or drop off on time. What's going on?


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  • The drivers more often than not don't attempt delivery or leave a card. The only shipper worse to deal with is Purolator.


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  • my tracking was the same since 23 days, i paid for 3 days and they shipped when they want it.


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  • I sent 3 packages in 2 weeks, 2 via usps(big mistake) one via u ps. Ups only one to give me timely tracking. Goodby usps. Hello ups for all future shipping.


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  • I would like to know why my package was in Miami and it was returned to Kentucky, and if your destination is in Florida


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  • They are horrible about being on time package was suppose to be at my house 8 days ago go with different shipping cause I paid 25 extra for 3 shipping and they are over a week late


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  • This tracking service has been the most accurate I've used thus far.


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  • So far the worst express delivery service I have used. I paid over £80 for a package which should have been delivered 6 days ago, to date I am still waiting.


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  • delivered package to the wrong address


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