UPS reviews

overall rating 2.38
UPS reviews
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5897 reviews
  • 8 days have gone parcel not delivered


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  • Package was delivered to wrong address. And nothing is being done about it


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  • muy satisfecho con el servicio todo atiempo


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  • My package has been listed as "processing" for 21 days and is 5 days past the original estimate for the delivery date.


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  • No delivery ever come on time, no sense of customer satisfaction. This company should be out of business.


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  • Always so polite and punctual


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  • Terrible service was suppose to receive package on Fri. The 8th


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  • waiting for a parcel sent from Spain its taken longer from stanford le hope to wickford (5 days) than it it did from Spain to UK (2days)....not impressed and still waiting


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  • Two parcels to Portland OG, one went there the other went to Ottawa and stuck there for some reason and the other one made it to Portland, what's with that UPS.


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  • Normally a great service, but when they lose a package, they lose it good.


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  • Why has shipment not been picked up after 19 days? Where could it possibly be coming from? This is very poor service.


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  • I’ve been waiting over a week for delivery. Every day, in morning, it says ‘out for delivery’ and at the end of the day, ‘delivery will be delayed’. This has been going on now over 7 days. Terrible service


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  • Have been waiting since fri for a 2 day deliver that requires a signature, UPS took it to the wrong address, Showed up today only to tell me it wasent in the truck, and to call the 1-800 number. I ask him had he ever tried to talk to anl live person at UPS, I have spent hrs to NO avail, Ask him could he find where the package was and he said he couldn’t do that. Maybe it will come today maybe not , said sry and drove off. Just no solution to the problem so I will give UPS a ZERO for customers service.


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  • Orders never arrive when promised and packages do not arrive in good condition. Rather use anyone else! FedEx, Purolator, Canada Post or USPS!


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  • Absolutely terrible service lately. I understand being behind with what’s going on in the world, but UPS service has fallen way behind all other shipping providers. I had a parcel ready for pickup on the 8th and it still hasn’t been picked up.


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