average from 5929 reviews
Casey H
An item that was shipped to me arrived at destination Baltimore 9 days ago. It said out for delivery in the tracking on Nov 25th and now it is back to saying "in transit". if it was out for delivery 9 days ago how did it make it back to the destination Scan location and just stay there?
Mark White
4 days in same city. No - out for delivery. Terrible. Never use UPS in Newfoundland!
Shyetta Bennett
I got my car expedite so it can get to me quicker they took $15 off my card and told me that my card will be to me in 2 days on the 4th of December my rent was due on the 3rd I told my manager exactly what they told me and I have the receipt from the Gmail tracking thing to let me know when it comes they never came so I called last night mind you I talked to three different people from UPS yesterday waiting for my debit card telling me that I was going to get it at 3 and then I was going to get it at 8 now I'm going to be getting it today all I know is I should be having my car soon because u guys took money off my card to get to me quicker this makes no sense very disappointed I have bills to pay
Nancy Morell
UPS Driver left at front building a slip w no name no apt # I am expecting a package I don’t know if it was for me
Robert Waller
Late package of a refrigerated item, no notification from UPS. I'm signed up for text message notification but received none.
Annette
If you live in a building. UPS will not deliver your package. Driver will say ,couldn't get in,They won't even try to get out of truck.UPS has no person to talk to ,which drives you crazy. Don't use tttthem please!At least Fed Ex will let you reroute to a Walgreens. UPS you charge too much and you suck!UPS pays their workers minimum wages. My boyfriend worked there, he knows
Anthony Rouse
within the same week Ups lost my package on 1 order a replacement for the order because they lost my item there was a flight delay what is going on. and a ups representative kept saying your package is on the way i will believe it when I see it
Michael Poulton
Worst parcel delivery company ever. Pay to have a package expedited and 4 days later still not here. Call customer service on day 2 and they're saying my package is somewhere that doesn't exist. If you're trying to run a business, DO NOT use this company to ship anything. Horrible delivery, they'll just throw it on your doorstep. Horrible customer service, can't even track a package, and they will do absolutely nothing to make you happy in the end
Lucas
Package was supposed to arrive 2 days ago and I am still waiting on the arrival, doesn’t seem that hard to deliver packages on the day it was supposed to arrive