UPS reviews

overall rating 2.38
UPS reviews
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5897 reviews
  • This tracking system doesn’t provide enough information. I dropped my package off @ 8:30am on 11/21 and all the system shows is my package’s departure from Phx after 10pm on 11/22! I would think that there would be more available information for my package.


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  • Service is horrible. Late, no show, leave packages unattended.


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  • This package was left at a Chesterfield, VA UPS Store Saturday at 3:37pm with a promise that UPS would pick it up that day for sure. I am reading the tracking as not picked up until today at 6pm! I surely hope it makes it to its destination in Greensboro, NC as promised on Tuesday 11/26/2019, however, promises dont seem to mean much by UPS.


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  • My parcel sitting for 3 days in saskatoon when I’m getting at


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  • Very bad company to ship with


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  • No package delivered. Must have left at wrong address


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  • What "local" post office. Amazon tracking history shows it in a local post office in a town 30 miles away from all I can see.


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  • They lost my first package that i have ever orderd


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  • My package has been stalled for 11 days! Would not recommend your services.


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  • What's up with my package will it be delivered to day and what time window


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  • Good service, always delivers on time


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  • I love UPS. My packages are always delivered on the day they are suppose to arrive. Also I can sign for my packages ahead of time online so that UPS can deliver while I am at work. I wished other delivery services were as responsible as UPS.


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  • Tracking is horrible


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  • It seem as if you all have to many delays. This package got a delay at every stop REALLY? what’s the point in paying a fee for 2 day when your excuse is mechanical delay. So there is no such thing as 2 day old or over night just delay excuses.


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  • UPS overcharges. Makes it nearly impossible to reach anyone. Does not deliver as promised. Poor customer service.


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