USPS reviews

overall rating 2.48
USPS reviews
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29195 reviews
  • I have had 1 problem with the Post Office that wasn't resolved by them. We found it was the sender's mistake. We've always been able to count on the mail.


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  • My friend sent me a package on May 2 2024 and on May 11, 2024 I got sent an email stating that it got delivered, but I don't have the package. I got another email stating that the package was delivered on the May 24. I still don't have the package. The last email notification I got it said the package was delivered on the 29 May and once again I still don't have. Customer Service is no help because they have you waiting on the phone for hours. I just want answers.


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  • A priority mail package was in a loop, never leaving the state in which it was mailed for 5 DAYS. And it was mailed close to the Dulles facility! It has bounced back and forth between Merrifield and Dulles 4x, then it said it left but destination and location was UNKNOWN. Now it showed up in PA, so at least getting closer to DE. This service is a joke.


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  • They told me that they left my order at the door when I went to check not even two minutes later the package was not there, they never knocked on the door upstairs and on the camera you never see that the package was left at the door


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  • Worst tracking ever cannot find tracking number says invalid number.


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  • On 5-23-24 a Christmas card I mailed & was postmarked 12-14-23, was returned to me with a yellow sticker: not deliverable as addressed. Where has this item been for the past 5 months? No way to justify a 5-month delay, so just say it was undeliverable to placate me. The item was opened but luckily I did not enclose a check or gift card. Why would you keep my item for 5 months and not deliver it to the addressee or return it to me the sender? Negative -10 stars.


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  • I paid extra so my package would be delivered early and it still arrived late. What was the point of paying more if it’s gana arrive later than the time specified. I’m still waiting for my package hoping it hasn’t gotten lost like the rest of ppl that trust this mail delivery system


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  • I have been waiting for this since April 11th Is ridiculous I want to know where my product is at


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  • Unfortunately, they won't allow me to pay duties online for my work place to pickup the package. The package is stuck at the post office until it gets returned to sender. C'mon, this inefficiency needs to end.


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  • I had a package that showed it was delivered on 5/29/2024 and it is 5/30/2024 and it has not been delivered to my address.I frequently get other peoples mail with the sae house number but another street..who knows where my package was left.


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  • Over night now means whenever,but at least the P O did not loose it this time.I will go and get my refund


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  • They supposed to deliver my package on 25 of this month but until now I did not receive my package yet,I tried to track my package but I can’t find it


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  • I know our postal system can be a mess but overall for the amount of volume they have to deal with it's better than nothing. People who complain haven't lived in another country, if they did they would see things in a new light


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  • sent my daughter a package (a couple of months ago) from Cabo Rojo to Broomfield Colorado, paid nearly $27.00 it took nearly 15 days for it to get there, tracked it almost every day it was to be delivered on a Friday, by 9 p.m..it was not..then on Saturday..it was not..then on a Sunday, by 9 p.m..it was not..then it was to be delivered on Monday..you guessed it..it was not..then on a Tuesday, finally it was delivered.. TOTALLY DESTROYED..HAD BEEN TORN APART..IT WAS BADLY TAPED UP AND MOST OF ITEMS IN PACKAGE WERE MISSING.. NO WONDER USPS, LOSE SO MUCH MONEY.. IT'S CALLED INCOMPETENCE..BY U.S.P.S. EMPLOYEES..


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  • I order an auto blow 2.0 eco drive and paid next day shipping. If anybody knows what this is it’s very expensive toy. I saved up for 7 months for this guy. I wanted the eco drive for environmental purposes. I waited and waited and waited and come to find out the delivery driver stole my auto blow and quit. I had the option of getting the cops involved but I decided not to. If you wanna lose your job over my package you can have it. I know have 3 more months to till I can get the auto blow 2.5 eco torq


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