Yodel reviews

overall rating 1.33
Yodel reviews
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614 reviews
  • Very poor delivery. Came very late at night and left my parcel outside the security gate on a street which is 0.5 metre away from my apartment. The parcel could be taken away by anyone pass by! Never received a call from anyone although I left my contact number and message how to get through the gate. Never prefer to use this company


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  • When you order something and then find out the shipper is Yodel you know it is going to be a disaster. The current shipping for my order shows it in the depot. 2 days ago they tried to deliver to our business at night. Today there were 2 cards through the door, both pointless as they contained no useful information. An email shows that the order was delivered at 15:50. It wasn't. It was left with another business at 16:50. We close at 16:30. A notice on our account told us that we should perhaps list our opening times. WE DO. Perhaps Yodel should look at the opening times before trying to deliver out of hours. This is a typical Yodel delivery. There are three possibilities. 1. They make mistakes (a lot of mistakes). 2. They just can't tell the truth. 3. They are morons. I think it is all three.


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  • Absolutely terrible service . Don’t ever leave a card to say they missed you so you can get your item redelivered


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  • Useless. Can’t deliver for weeks. Absolutely horrible


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  • Yodel what's going on ?? You've lost 4 of my parcels , buck your ideas up please


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  • The package was not delivered to my address and can't find tracking on it


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  • Items not delivered they said it was delivered to the letterbox but it was 2 large boxes full of power tools shameful and dishonest and now I have lost my money and not even received my packages


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  • Not received Claims left in front porch I live in a block of flats and don't have a front porch! I haven't been out of my house for 10 days so no reason to leave it anywhere other than delivered to my address


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  • Absolute shambles twice in one week they have failed to deliver


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  • Now why on earth did you deliver my parcel in Lichfield when I live in Cowley Oxford


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  • Never again, can’t even bother with the explanation, believe me or not, never again. Shambles. 1 star because 0 is not available.


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  • I got an email this morning telling me a delivery would be made between 13.33 and 15.33. I tracked delivery and it got within a couple of miles of my address and then moved further away. It'snow 21.23 so I don't expect it now. My order was with Argos and seeing other reviews they should be ashamed being associated with this company. This is not the first time Yodel has let me down.


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  • 15 days and no parcel..tried the chat they could not locate my order .what a complete pile of dong . Spoke to sender they say they have resent. It beggars believe in this day and age that you buy something you don’t get it ….the end. I will nit buy anything that uses yodel .There are good delivery people out there why ruin your companies reputation by using them? There is no option for no stars if there was I’d give them 0


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  • Yodel is very good at delivering my parcels, when sending and receiving Just occasionally, lost in transit or delayed but overall very good


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  • Yodel are the worst delivery company by far, my parcel was 6 days in transit only to be delivered to the wrong address, it would be helpful if they employed drivers that can read. A parcel was lost by Yodel earlier in the year and despite been unable to provide proof of delivery refused to compensate me.


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