average from 634 reviews
Kelly
Absolutely shocking. Still waiting 2 weeks on for delivery. Shocking service. You want a parcel don't use yodel. 1 star and only because I had to
Julie
Rearranged deluvery for friday still waiting , customer service via web chat cant answer anything though they are polite and must get fed up.
wakefield
it takes yodel longer to deliver a item than it takes to traval to mars and back 20 time
Brenda
Waited in all day yesterday granddaughter very upset as his was her party clothes for school today obviously still not here never again ??
Grandma
I was expecting a parcel to be delivered on tues by next day delivery with Yodel it is now Friday and still no parcel !
Miss Angela Pickering
Absolutely rubbish! I'm still waiting for my parcel! Ordered over 2 weeks ago! The tracking option is rubbish too! A bunch of monkeys would probably do a better job!
Jo
If there was the option I would give 0 Say they’re out for delivery and parcel will come within a 2 hour slot. It’s been 10 days and I’m still waiting!!!!! Which country are they coming from???
Judith Riley
Useless never deliver on time or update tracking info leave parcels anywhere. no notifications. Would not recommend
Alex Brown
Time and time again, Yodel have failed to deliver an item I have ordered online. Despite being given precise instructions on how to get to my address.
Kaz
Not very reliable on deliveries tracking not updated and parcels have been showing out for delivery for 2 days +
Angela
Deliveries are like a lottery some arrive some disappear into the wild blue yonder, as for collections well if they arrive on the agreed upon day you feel very fortunate , Disappointment and frustration are the 2 words I’d use when describing Yodel and as for resolving through so called customer service , good luck with that