Yodel reviews

According to Yodel tracking my parcel from Leek in Staffordshire arrived at my nearest depot in Preston in Lancashire and was out for delivery today. I put my tracking number into the system only to find that if I am to believe what it says it has been taken to the Wrexham depot and is now out for delivery back to my address in Lancashire. What sort of tracking system is this. It must have passed within about two miles from my property and was taken about 80 miles away to be put on a delivery van in Wales to be brought back again. Is it me missing something or is it a game of avoid delivery on the date and time advertised and sending it as far away as imaginable only to bring it back again sometime in the future!!!

What a waste of time this company is. Card left on doorstep saying they'd tried to deliver 3 times, I'd only received one card saying the above, so that's a lie. Phoned the number on the card, not a person but automated, it sent a link that didn't work. So no chance of getting this parcel containing something I needed quickly. I will now make sure that anything i buy, does not use yodel to deliver goods. This has got to be the worst of all the delivery companies.

I don't think this company could get any worse. Argos Said parcel was delivered on Monday ? not to me it wasn't. Probably to someone else. Absolute Disgrace .. i wouldn't have given the one star either

Promised delivery yesterday 12th March by 8.00 pm. Still waiting. Terrible service. Would give zero stars if could. If Yodel is used again will never ever order from a supplier that uses them.

Useless at updating their tracking how can my item be dispatched on Thursday and still be in Borehamwood on Saturday this is a joke never again will make sure yodel does not deliver an item to me again

This delivery company is a total disgrace whenever I buy anything off eBay I cringe, hoping it’s not this company as no tracking information not up-to-date. You waiting and waiting no one comes total. Total joke

Delivery service is appalling and no up dates

I haven’t received my package and I didn’t ask you to deliver to any of my neighbours

If you like looking at useless adverts great otherwise a total waste of time

Useless notified delivered to bin like wth!!@ customer service chat send me round houses. Won't let me rate zero stars so had write 1 ....

Couldn’t get sensible reply about delivery. When I entered the tracking number it said it had been delivered in Wrexham. I live in Sturry, Canterbury. Useless.

Granted I missed my first delivery date as I had an appointment that was unavoidable but I did reschedule same day for 2 days later... It's now 5 days since they where supposed to redeliver but instead of holding the company accountable they just threw the driver under the bus

Yodel want more information on our adress and want me to use the live chat to speak to them, clicking the link to the chat just takes me back to parcel tracking with no way of contacting them, tried calling on the phone and the automated machine only has 2 options neither of which are for speaking directly to somebody to give them the information they asked for, the website its awfully put together and most links dont take you to were you need to be they just direct back to the same page about contacting them, awful company

My parcel has been sat at the depot for the past 2 days , phoned them and all I got was its at the depot , I will be contacting the company I placed the order with to let them know that yodel are rubbish

better late than never over all happy. thank you.