Canada Post reviews

overall rating 2.36
Canada Post reviews
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8242 reviews
  • Every time I receive courier packages in my community mail box is missing .. but envelope arrives .. after missing many courier packages in my mail box contacted them they say we are looking in to it and closed ticket’s without any solution… they don’t seem to care about your valuable things and you literally don’t get answers accept it shows it is delivered but where ???? It says in my community mailbox but noo key for big compartment no courier . Am extremely exhausted


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  • My parcel is sitting in Mississauga when it should be on its way to Manitoba, because my city of Selkirk is in Manitoba. I will rate you higher if you get my parcel moving to Manitoba right away!!!


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  • Was waiting for a parcel to be delivered for over a month now it finally arrived in Canada only to find out they sent the parcel to a totally different province so now someone else is enjoying my parcel and now Canada post said they can’t really do anything about it so frustrating not happy with Canada post


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  • My Express parcel is not coming 15days canada to California,,I so still waiting. Num-106504640


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  • It’s says delivery date 22 Feb but on map still shows in bc, not happy


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  • Very unreliable service was provided for my shipment. I paid Priorite fee, the most expensive option that is said to guarantee deliver in 1 business day. I also asked for signature at delivery. The service provided was: a notification of delivery was left in the mailbox for me to pick up the package at nearest Canada Post location, although I was home all day waiting for the package and available to sign. Customer explanation was: “delivery person was very busy, the building was too big, they can try to redeliver but it will take 2 to 3 business days, we recommend you pick it up by yourself”. I thought I would not need to explain that, if I paid for Priorite fee with signature requirement ia because I needed the package delivered in 1 business day (not 2 or 3, which would be Express) and delivery should happen at doorstep with signature requirement (not a late “we-suggest-you-pick-it-up-by-yourself” service). Complete lack of reliability and complete disregard for client needs, that’s my takeaway from my first and last shipping experience with Canada Post. I’ll definitely choose a different carrier (I.e. UPS, Purulator, etc) next time I need help with a shipment.


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  • VERY Disappointed and seems to be getting worse.1. Have Xpress Post (2 day mail) mailed from Vancouver to Calgary. on Feb 15 got "notification" of at postoffice. Well it is a week later and in Calgary for the last 3 days an is listed as "delayed". Wonder why folks use Purolator or other? Next day or 2 day IS that. 2. First half of Feb I received NO MAIL ( reg postie on vacation??? don't know) then got 15 pieces in one day and high volume for the next 3 business days. 3.My Enmax bill normally 1 week EARLY for due date arrived 4 days after the 'payment due' date. 4. Got a "final deliver" notice of letter (one I had been watching for - passports); NEVER got first 'attempt to deliver'. At post office I mentioned this and that I had just received mail for the first time in 2 weeks and clerk said she had heard the same report ALL day of people coming in and not having had any delivery for 2 weeks. So looks like our post was just not backed up when sick or away I am guessing. TERRIBLE service.Seriously they want to INCREASE the cost of mail? Most would say reduce delivery to 4 days a week - but I think that would be a step better than we have (not convinced we get more than 3 day).Private industry would not survive.


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  • If yur package is sitting in Richmond BC it's probably clearing customs and has nothing to do with Canada Post


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  • Item delivery on time


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  • Good service god bless


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  • Thank you to canada post for delivering my package


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  • All the packages I sent to the US last year and this year was received in the time period as stated. Very happy with service, especially at Christmas.


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  • im still waiting for any update, i send package to taiwan now it's been 50days every time i check it's say Richmond, how many times I'll go to Post office they say the next update is when my package received the reciever, Poor service!


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  • Why my parcel is still in Richmond until now what is going on? Please give me the reason & give me an update thank you.


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  • My parcel has been sitting in Richmond for days.Not happy


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