average from 6932 reviews
Worst ever
Would never trust these cowboys!! Complete Waste of time and if you ever actually receive goods at all!!!
Colin Stephenson
There should be a facility to leave negative stars. Received an email to tell me that my parcel which had been sat in my ”local delivery depot” for four days had been delivered successfully, along with a picture of my parcel dumped outside our farm gate on a country lane 200m from the house. Arranged to return the parcel. Get an email at 0953 to tell me it would be collected between 1630 & 1730. Three minutes later at 0956 I get an email saying they have just tried to collect the parcel but know one was in! To top it all there is no way to contact anyone about there farcical service.
Joe
Most unreliable service order over 2 weeks late why any one still uses this company when I order and see its delivered through this I know its getting here late or not at all
Fafa
Worst delivery service. Wonder why it's even in business when it doesn't deliver parcels. Can never use it again. It was my first time sending something through Hermes and I regret it. Should have just delivered my parcel through the Deutsche Post.
Tj
Next day delivery... 3 days later, still waiting with no delivery update. Was an urgent delivery, doesn't look like I'll get it. Useless
Keith
Not even worth a star! No note, parcel left in a rubbish bag, no confirmation of delivery recieved. And bin men took the bag! Absolutely, lazy, rubbish company.
Blair
The worst delivery service. There is always an issue with delivering parcels. We are a public house with 2 entrances and they still cannot find access. Service is a disgrace
Ahmad Aljammal
Nothing ever gets delivered, worse drivers ever with 0 responsibility. No one to speak to about your lost item
Bob
Ordered an item from a shopping channel on the 30/7/22, parcel arrived at the hub 1/8/22. I’m still waiting, what a lousy service.