Hermes reviews

overall rating 1.29
Hermes reviews
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6926 reviews
  • Packet should have arrived on 8th November. It's now the 14th and still not here..... cowboys


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  • Been waiting for a parcel that should of been here 2 weeks ago still no update and not arrived


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  • Parcel delayed 24hrs ? 10 days later no update no parcel !!


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  • Didn’t receive poor service need to complain


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  • Dishonest about attempting to deliver! Worst courier service


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  • Had text and email confirming delivery yet I was in house at time stated and nothing delivered or left at door ?


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  • paid for next day. 3 days later still not delivered


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  • I placed an order with a textile company on 6th Nov they said whistl was the carrier so I kept checking their website parcel tracking seemed to stop on 10th called them up to discover it was Hermes that was delivering so went on their tracking with my code only to discover it said package had been signed for and delivered at 2 15 on 10th my son who is working at home and myself were in the house it is a main door so we would see anyone coming in our gate there was no note through letterbox so it must have been a ghost that signed for it, I even went to my neighbours in case they had got it but no joy terrible company would not recommend.


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  • Ordered an item from eBay posted on 5th November, 48 Non POD. still awaiting


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  • Delivery now 7 days late


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  • Same day or next day? What a joke, still waiting !


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  • Failure to deliver. Failure to update. Failure to give money back in time to repurchase Christmas presents.


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  • Shockingly bad service. 9 out of 10 times, they’re late. I will no longer order from anyone whom send goods using this joke delivery company again! Beyond annoyed.


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  • My orders never arrive when they are supposed too .


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  • Hermes have had my parcel for 4 weeks now. Can't talk to anyone, no email. Awful customer service


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