Hermes reviews

overall rating 1.29
Hermes reviews
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6926 reviews
  • Received message to confirm my delivery but when l get home there was nothing. Hermes what’s going on honestly


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  • Normal form for this company. Tracking says delivered but no parcel to be seen anywhere


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  • I’m not happy with this delivery, they need to do a better job


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  • All delivery company are sheet ! Hermes/Evri and more are the same sheet ! All parcel arrive after you need


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  • No notification that a delivery would be taking place. No email or SMS. Only found out delivery had been attempted when I searched up the tracking information on the website. 3rd day the delivery was attempted, I managed to check the tracking information first thing in the morning, which told me a delivery would be attempted between 11:30 and 12:30. This was only added to the tracking system at 10:08, so had to rush home to get there in time. Managed to get home at 11:25, to find the tracking information had updated, and said final delivery was attempted at 11:20, which was earlier than expected. No cards or slips posted through the door on any of the deliveries. Item ordered was custom/personalised, so been struggling to get it back ever since.


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  • Would give them a nil but no option to do that. You can’t get in touch with them a disgraceful company would never use them again


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  • Said left at a neighbour didn’t say what neighbour. Can’t contact.


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  • Still in the depot since 6 February 2023 my.other parcel received the day after was delivered. Both parcels.are from the same company so why can you deliver one but not the other????


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  • Shocking delivery, no contacts from them at all, they couldn’t careless about your product you have bought


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  • Whole day waiting - plans for the evening cancelled - Shoddy service


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  • The worst company ever. Never ever want to have anything with them. Useless. Put me one hour slot, had to take time off work, came home to find a note that they missed me. They came in their own time. The next day the same. You can't talk to them. Never ever


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  • Seeing all the other reviews i grew extremely concerned about my order (an expensive one at that), but thankfully my item arrived within two days of ordering and everything is fine. Very happy, thank you.


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  • My package is now 2 days overdue and all it says is that it was too big for the carrier and that they are making arrangements. What I've ordered isn't that big at all. It's ordered from amazon but the only update they provide amazon is that the delivery is on hold. This is a prime delivery product that should have arrived next day. Hermes and Evri are useless in comparison to companies like DPD


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  • Awful communication(s) and impossible to contact.


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  • Comes up parcel has been attempted to be delivered but yet still in depot, not good service


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