Purolator Canada review by Joseph Grzeskiewicz
Today is Friday December 10th. Took day off work to receive a package. Got email confirmation it was on its way with status mechanical failure. This was at 10 AM. Signed up for text notification. Received text at 1:30PM saying package is on its way again with mechanical failure. Spent an hour on hold from 2-3:15PM with Purolator only to be told sorry it was a truck issue and package probably won’t arrive until Monday. How does a truck issue take 4 days to fix and delay my package that long. Day wasted. Very disappointing order and customer experience.
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Flafla
Got a big shipment today first time receiving from them and missing one item out of 9 :/ hoping they can find my missing package and bring it back.
Go to reviewCarol St Pierre
I am extremely upset. This was a Christmas gift for my 97 year old mother. Where is it?
Go to reviewRick Davis
We’ll you guys missed this Christmas. Maybe I’ll get my parcel by next Christmas 2025. How do you guys stay in business?
Go to reviewDebra Anderson
Why do your drivers not look at ID before surrendering pkg to people? I was told this envelope was for me, I gave them my name he said yep, had me sign. I was waiting for a new visa card, thought this was it. The mail was actually for someone else. I now have mail that does NOT belong to me. Because your drivers do not concern with who they deliver packages to. I have no way of getting this mail to the right person.
Go to reviewMarci
Horrible service! I was home when the driver dropped a notice in my mailbox without even driving in my driveway, saying I wasn’t home so they were unable to deliver! When I contacted customer service I was asked to pay $2 to speak the an “expert”.
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