Purolator Canada reviews

By far the worst company for shipping anything. Tracking numbers don’t work but you have to sign up and give a phone number before you can even track something then after you sign up the tracking still doesn’t work. At least I’ll get a bunch of spam calls now since they have my number now. Scammers

very very very bad ill never deal with purolator again. you deserve big ziro

paid extra to have parcel delivered on August 1, at 12pm. it is 8,30 pm and no delivery. money grab.

I’m always disappointed in putolator. Especially living in apartment. They never deliver to apartment. They just put the delivery notification on the outside door of building and don’t even call up or buzz nothing. And then they drop it off at the delivery on the opposite side of town.

Pathetic service.I dropped of the parcel on July 9/24 at Staples and still did not reach the Mississauga Amazon destination.20 days .

Coming from Canada my package arrived fairly timely.

Waited all day for delivery because I needed to sign, get a email saying they delivered it but no adult was available to sign. Didn't knock on door or leave anything saying they were here .I don't believe it was even delivered. Not happy with them at all .

Pathetic service. I was supposed to get my parcel on July 12 which was urgent but i did not receive it and now it says i will receive it on july 18

I wish there is an option for 0 star for Purolator. Terrible and unprofessional service. I paid an extra fee to ensure I would receive my package by the end of the next day. When I saw the tracking showed my package on the delivery vehicle for 5 hours in my city, I called customer service to see how soon I could expect it. Their response was unfriendly and lacked any consideration for the customer’s perspective, telling me “ it is what it is”. This attitude and training leave no room for growth. For sure, don’t choose this shipping courier if you have other options.

Purolator has had my package since last Wednesday in Prince George and can’t seem to find a way to ship it all the way to Fraser lake. Prompt reliable service

Absolute horrible service! My parcel was supposed to be delivered yesterday. Since it needed a signature, we stayed home all day and no delivery! Not even an update on the tracker! Today, my husband stays home again! No delivery! The parcel was dropped off at the depot. The driver didn’t even make an attempt to deliver it my house. The address was clearly printed on the box. I found out the regular driver was on vacation for 2 weeks and this happens every, single time! Pur ola tôt you need to train your drivers to give your customers a better experience! You will no longer be delivering to my home. We are now going with your competitor! Customer service is obviously not your priority! Shameful!

Terrible…Such a disorganized, slow and useless company! My package is waiting in their Edmonton facility for 20 days now…. It was just and amazon return. Canada post& UPS you are the best!

Worst courier and poor service!

They are not updating about parcels received or not just showing initial information due to this reason I contact with justanswer web site they charged me 42$ for conforming my parcel they are cheater peoples be careful about this website

Not happy with your service. First time no notification.Second time wanted to pick it up was told already on the truck. Same day they returned it to Shaw cable.I thought they supposed to hold it for five days, guess not.Third time still waiting for a call back and delivery.Very frustrating and disappointing service.