Purolator Canada reviews
average from 3002 reviews
Alan Judge
The last time Cheerilee are delivered a parcel for me they didn't even come into the house to check and see if I was at home or not they just put on that I was not at home which I was all day waiting for their delivery. Parcel had to be redelivered the next day but I called and complained about him not coming to my house I seen the truck drive by.
Jaelyn Heide
Only delivery system that doesn’t know how to get into a building. All they had to do was walk 5 feet to the office and get a buzz code like every other delivery business but the driver couldn’t be bothered. Called customer service and they were not helpful, said they couldn’t go to two different addresses, even though that’s not what they had to do to get in at all. Had to repeat myself multiple times, in the end I have to go pick up my package myself. Would give negative stars if I could. What a waste of time.
Rey
I have a package 65 inches television that they have since last Friday, it's been 5 days now and they say it's too heavy to deliver, now my question is why did they accept it in the first place? Covid or no Covid ,get your act together.
Lavi
Poor service and communication. Horrible customer service, Parcel wasnt delivered and driver said “wrong address”. Company doesnt provide drivers with a phone so they cant even call.
Elaine Arsenault
Paid for Expedited service but 21 days later, package is still not deliver! No phone calls, no apologies, no refund.....I understand that due to Covid 19 some services are interrupted however, Purolator should not have taken the money for a service they knew they could not fulfill
Salima
Delivery how much longer does it take to receive the package, since yesterday we been waiting