Purolator Canada reviews

Poor service and communication. Horrible customer service, Parcel wasnt delivered and driver said “wrong address”. Company doesnt provide drivers with a phone so they cant even call.

Would give 0 stars if I could ...

Paid for Expedited service but 21 days later, package is still not deliver! No phone calls, no apologies, no refund.....I understand that due to Covid 19 some services are interrupted however, Purolator should not have taken the money for a service they knew they could not fulfill

The company is not correct, the delivery is delayed for more than a week.

delivery takes a lot of time to compare with UPS

Parcel one week overdue!!

Poor communication on parcel tracking and updating of tracking info

Terrible lousy service , takes week to redeliver

Delivery how much longer does it take to receive the package, since yesterday we been waiting

Supposed to arrive yesterday when will it arrive, wasting my entire day yesterday and toda

Very slow, parcel picked up in mississauga to be shipped to Burlington and was sent to Toronto sort facility for 2 days. Will never use again

I cannot recommend this company, the service record is below any standard.

Says my package is delivered. Track it and it says my package has been delivered at the side door... of a city 3hours away

Just not a reliable delivery firm. Always late, always excuses, inconsistent driver performance and poor customer support. Remind me why Purolator is still in business?

Mauvais service residencial