Purolator Canada reviews

overall rating 1.87
Purolator Canada reviews
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2996 reviews
  • Didn't knock loud enough


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  • Status has been frozen on shipping label created with no updates for 5 days. Amazon said it was lost. How did it get lost during pick up to sort facility? More like stolen. Purolator is a horrid company. Totally useless.


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  • According to tracking number parcel will reached there yesterday but they left message that nobody at home and will let you know further from where you can pickup. I don’t know what they did ? We all are at home and even I have door bell. They didn’t even ring the bell. I don’t know how they said there was no receiver. Worst experience this time. I was waiting that package since3 weeks and it was really important for me. Now they are closed for Saturday and Sunday.


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  • What a poor excuse for a delivery company they picked up parcel on Monday took 7 days to deliver parcel which I was only 7 hours away crap service


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  • If there was an option for zero stars that’s what I would give them. Terrible service, ridiculous terms and conditions that MAKES NO SENSE!!! Not one person at purolator could give me an answer to my questio. Omg!!! The conversation enemy in circles, it was extremely frustrating. Also, presume to own your property by doing what they gleans with your shipment without your consent. They are also very contradictory. Disgusting service.


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  • Good fast service a lot faster than a lot of other couriers alway had good deliveries from them.By a lot of reviews I must be a lucky one and am happy with their service.


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  • garbage service.....how can you lose a phone from rogers, my blind uncle can do a better service


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  • This is the 6th day I've been told my parcel is being delivered and then it doesn't come. I wouldn't mind so much but it's meds for my dogs.


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  • Why don’t you guys just deliver our parcels like that, makes me upset that most people did not get there’s. sounds like I won’t have my parcel for awhile now sheesh do better


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  • Horrible customer service.. package says its delivered but isn't here.. I called and they were extremely rude.. never again


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  • Delivered to the wrong province


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  • Very poor service you provide.


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  • Garbage service for Purolator


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  • I've been waiting on a package that I ordered on oct 22nd, the last tracking update is from October 24th, all it says is waiting for pickup. I contacted amazon and they presume the package was lost. This is not the first time my packages have been lost or extremely late being delivered. No matter who you try and contact you get no response as to what is going on with your items.


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  • Very Very Bad Service, Since October,17,2022 to November 04, 2022 parcel going from Winnipeg to Ontario to Halifax NS to Winnipeg and again Winnipeg to Ontario, Investigation was opened one week before but nothing done to deliver back the item. Label was raised by the company. No responsibility. Not committed.


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