Purolator Canada reviews

overall rating 1.87
Purolator Canada reviews
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2996 reviews
  • 0 stars, had a tracking # parcel was stuck in Toronto puralator warehouse. Re-entered tracking # later in the day and was told it doesn't exists. Puralator is horrible! Have been waiting 9 days for my parts & still don't have them.


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  • Got parcel within a week. Good service.


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  • The tracking service takes days and days to update the status. It's basically useless.


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  • I have never received my package. It got lost. I don't understand how you can lose a package ????


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  • Worst delivery service! Lazy


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  • You frequently don't tell me where (address) to pick up from. I live in rural Alberta and Edmonton North doesn't explain a lot to me.


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  • Chaque fois que je confie quelque chose à Amazon, ils disent qu'ils sont allés chez moi pour livrer et qu'ils ne l'ont jamais fait. mauvais boulot. ils mentent pour obtenir le matériel pour nous au siège.


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  • The worst order tracking I've experienced


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  • Terrible shipping service. Can't track and no updates. Why would anyone ship with them?


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  • Purolator claimed my address didn’t exist, even though it’s a 20yo building. Investigations where opened which delayed my package for close to 2 months. To make things even more amusing, the shipping was a replacement for a product Purolator delivered when I first ordered a year prior. Other packages were also delayed for similar issues. Extremely unreliable service, would rather get a regular shipping than Putolator if I had the choice, cheaper and yet more consistent.


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  • driver threw my packages at my door and damaged what was inside.


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  • They lost my package and now want me to pay 2 bucks to chat with someone to get help finding it ridiculous!


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  • Had to wait 31 minutes to speak to a representative to find out what the name on the delivery notice card is as it was not at all legible. It was basically a scribbled line that there was know way to read it.


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  • Long delays for shipments. No proper tracking of parcel . Vendor locations provide no customer service.. I would never recommend Purolator


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  • These guy deliver hit and miss. Customer service is no help. Half the time I have to go to the depo to pick up my package. Yesterday I watched the delivery truck turn around at my driveway and drive away. Not impressed! I gave them one star in order to post this.


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