Purolator Canada reviews

overall rating 1.87
Purolator Canada reviews
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2996 reviews
  • Amazon says picked up by courier 2 days ago. Your tracking says waiting for item....I wonder who is who is more trustworthy


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  • My parcel was listed as being in Clarenville since 1:00 am Saturday morning! It says its still there and its delayed due to weather! Thats a lie! Also its 11/2 hours to Hare Bay from Clarenville so why has it not been sent yet? This is so ridiculous for such a big company! Its not acceptable at all! I am not very happy! This is not a very goid way to run a company!


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  • Why have tracking offered when it's not updated or even an estimated date for delivery. Completely useless and scared for our delivery when reading other reviews.


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  • Never leave the package by the door when i requsted it to be left by the door dont like dealing with theme


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  • Package was supposed to arrive 7 April. Still not delivered and the tracking number is useless. Last update was on 1 April. I have a window of delivery now and was told by Amazon that if it does not show up on the window I will get a full refund. Love playing the lottery with my order...


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  • Every time I see a Purolator delivery notice, I cringe and prey. We should be assured that a package will arrive, preferably on time.


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  • Amazing servic my parcel came weeks befor expected


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  • Worst service ever


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  • Very poor service as they say they tried to deliver but it’s not true. That happens every time!! I only have issues with them.


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  • I order multiple time with this shipment company and its a reasonable waiting time and the packages arrived in perfect condition.


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  • Horrible new system and no guarantee


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  • Parcel not delivered on time. Days late with no accurate status updates with tracking number.


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  • Pathetically slow and inept. Misses deadlines for deliveries all the time. Doesn't get the address right. Doesn't leave at door. Purolator is a clown car service in trucks.


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  • Would prefer delivery via Canada Post. I live in a rural area and right now several roads are washed out and have difficulty getting to the hiway. Purolator frequently neglects to tell me where exactly my package has been delivered to (need address). As a result I have to call and wait on hold to speak to a customer service representative to get that information.


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  • You frequently don't let me know. Where exactly to pick up from. No address provided. And I would prefer deliveries via Canada Post.


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