Purolator Canada reviews

overall rating 1.87
Purolator Canada reviews
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2996 reviews
  • Saying delivered but I did not get my package ?????


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  • worst company ever in the world


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  • Awful service, ordered 1 month ago and still hasn't shipped


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  • Very happy that my package will be there in time for Christmas


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  • It bad in today's world with the electronics that are available for tracking. that the following happened. I order a packaged off Amazon, the package originated in Ottawa Ontario and it from there to Montreal and from there to Moncton New Brunswick and I live in St. George which is only 3 hours away but Purolator for some sent the package to Toronto Ontario unbelievable. Good thing I wasn't charged for shipping cost, purolator should update their system


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  • Absolutely worthless service


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  • Super slow delivery, not dependable.


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  • Worse service ever. Been waiting for package from sister since 13th. Supposed to go from Ontario to Kentucky. I can drive it in 10 hours. Been just sitting in one place. Tracking useless. Would give it zero if possible. Made my sisters Christmas extra stressful worrying over this.Thanks a lot.


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  • Your agents are rediculous. They never calls the contact number of the recepient and just leave a notice on the door saying receiver in unavailable. Then the next day they will say the address is bad, address needs correction. Com'on purolator please teach yoir agent to be honest and not lie.


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  • Purolater continue to accept packages even though they say they have no idea when they can deliver because of natural disasters in BC. Strangely, other couriers don't appear to have this problem. Other couriers are also happy to deliver to my address - Purolator insists I collect from their office 20km away.


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  • purolator was supposed to deliver 4 large boxes -preassembled bar stools from the Bay. purolator called to say they won't deliver them due to weather...it was 16 C that day NO SNOW. today im tracking a computer stand ordered on amazon prime. tracking said purolator bracebridge has contacted the customer for pick up on 3 separate occasions - false. i have received 0 notice. Should have arrived on dec 13 it is now Dec 21.!!! worst service ever.


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  • My parcel has been stuck in a consolidation center in Winnipeg for 2 weeks. Its supposed to be a xmas present. Really upset. The first package, ordered at the same time arrived on time delivered by FedEx


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  • Never received my package despite calling them 4 times


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  • Terrible service, Ontario could not find address, parcel sent on Thursday Dec 16th, still no notification on arrival as of Mon Dec 20th, UPS has delivered to door as has Purolator. Notice to clarify address recieved Friday but response not acknowledged from Purolator until Mon Dec 20th.


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  • Wrong tracking information and waiting an hour on the phone to talk to a human being. No notes was left on my door to tell me where to go pick up my package


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