Purolator Canada reviews

Never use this provider again if I can help it. Tracking # does not work.

Shipped a box Dec 1,2021 and paid for overnight delivery, it is now Dec28,2021 and no delivery, no answer to their phone. Terrible service !

Would give a zero if I had that option. Been waiting for a parcel since Dec 15…..now 27th. Tracking is a joke .Was a Christmas present.Upset sister who sent it. Has stressed her out and ruined her Christmas. Nobody seems to care at this company. Stick to Fedex or U.P.S. You get what you pay for . Worth the extra money.

Unable to track the item

All through the pandemic delivery has been good this is the third time is the last little while you guy have had terrible delivery I am seriously thinking of changing my delivery service

always late and can never track ...

Very bad service no respect for time too late

Tried to track a package several times, could not

I ordered a gift to go under my Christmas tree from Santa. It was to be delivered Dec 24. All day Dec 24 the tracking indicated out for delivery & last location was 15mins from house. Delivery never made. Very disappointed

Delivered right on time!!!

Sent a package Dec 14 express now Dec 24 and still don't know where it is .Was a 600 km trip. No faith in puralator even if it was a 3 Rd parties fault .So I was told ???

Rien à faire avec le colis reçu, tout était briser à l'intérieur. À croire qu'on a joué au "foot" avec la boîte!!!

Had my parcels for 4 days and still not delivered. Unacceptable.

Never leave the parcels

You have to introduce phone or message customer system in case you experience problems to find the place .Easy for both parties to avoid unnecessary delays.That is the best way .They call customers even in so called third world countries.Why not here?A phone call is cheaper than driving to the same place again and again for the company.Frustrating experience due to unnecessary delay of important documents.