Purolator Canada reviews

overall rating 1.87
Purolator Canada reviews
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2905 reviews
  • Lost my parcel, received badly damaged 3 weeks after


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  • Never had a problem with Purolator & loving the new tracking set up!!


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  • Paid almost 100 bucks for express and package still has not arrived.


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  • Very convenient service


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  • Parcel picked up on Monday at 3 pm. Got to Sorting facility at 11:32 pm Monday. Sitting in Sorting facility all day and night Tuesday. Waiting patiently for package to be delivered to lab.


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  • Parcel us reported "out for delivery" on Quebec, map show IT in Vaughan.


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  • Good service. I like the track my package feature


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  • If I could give them zero instead of one star, they don't show up at the house instead they will text to say attempted delivery. Customer service is as poor as their courier driver. I have ask amazon not to ever use them, they were supposed to deliver a package from amazon, they lost the package in transit. I called so many times, when they pick up they say their system is down. They're the worst courier company in Canada.


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  • Asked for redelivery, still have not receive my order. First delivery was not made because driver could not find address. B.S. he seen there were stairs and left a notice instead. Did not knock on door or ring door bell.


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  • Worse courier service in Canada


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  • Package was found on the wet ground between our house and the neighbors. No where near a door. Should have been put between the storm door and front door especially on this messy windy day!!


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  • Purolator is even more than worse, very bad service and their staff is a bunch of liers


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  • My parcel was delivered a day early. Even during the Christmas rush.


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  • Purolator service in Edmonton AB is terrible - I always inwardly groan when I discover that my order is coming via Purolator: Purolator doesn't send emails regarding impending deliveries; the drivers don't buzz; the drivers leave notes outside (maybe!) which may be removed by deviant passer's by; the PU point is miles away with limited hours; It's altogether a very inconvenient & expensive delivery system.


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  • Shipping cost 63$ from Ontario Why does it take 6 days


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