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UPS reviews

UPS reviews
2.38

average from 5929 reviews

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5 stars
16%
4 stars
3%
3 stars
2%
2 stars
6%
1 stars
73%

I have had 6 or 7 items in the last 10 years and not 1 time did it go smoothly, cant pay interact, double billed 2 times, threatened to collections for a bill for someone else after over an hr on the phone...could tell all sorts of nightmares..nuff said !

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Item address was changed by UPS driver and supposedly delivered to the wrong address then told it wasn't delivered but the.operator won't tell me where my package is at.

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Smittybilt says my parcel was mailed out UPS on the 20th of July it is now August 5th still haven't received anything what's going on

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Very Good service. Time tested and reliable.

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I would recommend UPS to nobody they lost my package they can find it and they don't want to pay for it

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package was supposed to get here monday.... it’s wednesday..........

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About half the packages delivered by UPS are NOT left at my house. I am signed up for alerts and I am within 10 feet of the front door. No package anywhere on MY property.

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I waited all day tues for my order,never got any order seen other ups trucks but none had my order delivered.i hope to receive it today wed.

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They don't even deserve 1 star! My daughters package is missing, the rare occasions I get a live person they don't seem concerned, tell me I'll get a call back within the hour and 2 days later still waiting on that call! The automated message tells you to use UPS.com but that tells me I need to call customer service!!! They don't know how to provide customer service!! I'm so fed up with the run around!!! HOW DO YOU GET HELP?????

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1 of my 2 boxes arrivedz really damaged. The other was held up at customs for 3 days after payment. Pretty slow. I chose UPS for efficiency and was let down.

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You got it here before my girlfriend birthday great job

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Great service. Delivered on time and in good condition every time I've used them. If that changes, I'll report it here

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They're not responsible for your packages, they don't delivery properly...your packages arrives late and damaged.

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terrible experience shipping any where with UPS. No trucks pick up or drop off on time. What's going on?

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The drivers more often than not don't attempt delivery or leave a card. The only shipper worse to deal with is Purolator.

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