average from 5929 reviews
Kimberley Russell
Item has been incorrectly sorted. You have one job. To make sure it's not incorrectly sorted. I had a job to do and now won't be able to as weather will not be good enough. Could set me back weeks and I paid for this service.
Johnny
No info about exception, no way to speak to someone, complicated web site, OBLIGATION to register as UPS user to get tracking updates, complete and total disappointment for after sales service. Will never use them again.
Michelle Johnson
My package has been sitting in buffalo at the border for the last week. And the expected delivery date is today. Worst service ever and because of this I will most likely never buy from overstock.ca again
MrT
It’s great you can tell me when it was loaded on to the truck, why can’t you tell me an estimated time of when this said truck will actually be in my area? They must check in and report when they drop deliveries off, there for You Must know how far along they are on their route. Highly dislike the ALL day wait on your “Out for Delivery/On route” should at least be to receive a 1-2hr ETA. (Between 4-6pm)
Imen
I don't receive my parcel at home as mentioned and the delivery address is so far away
Tammy Cullens
I’m upset that my granddaughter hasn’t received her gift. I sent it from Florida on 4/11/20. I thought for sure and was told that it would be delivered by 4/15/20. I checked the tracking number and the website stated it was delivered to Bountiful, Utah on 4/15/20 at 4:48am. But it hasn’t been delivered. My daughter and I checked the tracking number again and now it’s not going to be delivered until 4/20/20. I don’t understand what happened. I know it wasn’t much but it was a special little gift from her grandma in Florida for her birthday.
Shamsul sawal
Im wait to my parcel reaching for my kid presant hope everything going smoothly
Chuck Delorme
I ordered two computer monitors both shipped the same time one arrives the box says 1of2 right on the package so I call ups the lady said yup happens all the time said wait a few days it may show up doesn’t take my info or look it up or nothing but yet you check the tracking number they sure show it delivered. Sad last who answered the phone was just not professional at all and I was cal cool about it but after getting off the phone I feel like I’m flipping a coin if I’ll see the other box arrive or not.