Yodel reviews

Absolutely awful service, they have admitted the parcel was delivered to the wrong address but cannot tell me the exact address and now wiped their hands of responsibility and said I must contact the original company. Worst tracking and delivery service I have ever used.

What a croc , website's down, chats down, customer service down, no agents available. We realise you have had issues with an cyber attack but at least be honest with customers regarding time frames, instead of just a bulk reply stating parcel at depot and will be be with you asap. Always were worried before when I knew it was Yodel delivery

Still waiting for an item due 4 days ago. Just says arrived at local depot

Still waiting for my parcel

Waiting on a delivery from 16th June. Its now 22nd. Still no sign of it. No updated information. I've been on customer chat, repeatedly to be told delivery is on its way that evening. Company is a joke.

Got to be the worst courier out there should have had. A delivery on Saturday tracking still saying we are expecting your parcel even though I know they picked up the item 6 days ago shocking service

The worst company tracking number doesn't work web cat is not working and phone number is not available what a scam company

Only 1 star no option to give zero still waiting for Parcel due on Friday

My very expensive stuff just never arrived, it's not the first time it's happened as well I have no idea why companies still use this awful delivery company

Still waiting on my package already been 6 days you could post a item by horse and carriage to America faster than they can drop of a pack from uk to uk. Also they never update tracking.lazy

As I was looking for keys to open the door driver was screaming outside saying open the door parcel so I opened window to get it because I couldn’t find keys and he shoved he parcel in the window and said I don’t have all day took a picture and left

Would have left zero stars - out for delivery for 2 days and still nothing. No updates - chat always unavailable and calling results in an automated update that is worse than useless. I’ll never use a company that uses Yodel for what it laughingly refers to as a delivery servic

Absolutely useless. Last Friday I received a text telling me that they would be delivering my parcel at such and such a time. I'm disabled and can't get out much so I was tracking my parcel! Suddenly, I was next in line! I was watching out for the parcel!! 5 minutes later. "Sorry, we missed you". We have put a card through your door!! NO you didn't! you have obviously gone to the wrong address!! I got in touch via the chat conversation. Sorry we'll deliver it tomorrow (Saturday) NO, didn't arrive. More correspondence with the 'robot' app. I decided to change delivery date for today! Got an email telling me driver's tracking info. I followed it all day! Suddenly, I'm No. 8 in the queue! Yipeeee, I'll get my parcel soon! 10 minutes later, I'm still in the NO. 8 queue. Then, Suddenly on tracking device. "We have delivered your parcel" . NO YOU HAVEN'T! I HAVEN'T RECEIVED ANY F***ing parcel. They said that they will investigate it! Well I'm on your backs yodel because I will NEVER GIVE UP. I WANT MY PARCEL!@!

I received the package ahead of time. Thanks

Absolutely shocking service been over a week and parcel still not been delivered! Tracking number apparently doesn’t exist