average from 634 reviews
Debbie
Absolutely appalling delivery service. Status out for delivery that was 2 days ago. Tracking does not update very often. Overall very poor.
Jason Blanchflower
There's no such thing as a good carrier, they're all useless and Yodel is bottom of the pile along with Evri (Hermes) take your pick.
Kieren
Rude, can’t understand what their saying , the guy I spoke to really couldn’t be bothered. Even told me to call the driver and arrange it because he couldn’t , to be told by the driver NO yodel has to do it
Jean Stevens
How is this company still operating, I have waited in for three days for a parcel that never arrives, they lie and say they tried to deliver when they didn't, I've phoned been promised my parcel will be delivered the next day and surprise surprise it wasn't , while writing this review I still haven't received it, this company is a joke
Mandy
What a con. Number on Web site wrong one and you get charged 50p to be told Number changed. Had card through door. No name off person who ticked saying not in. And left no Number to call. Tracking number given showed it was not correct. Poor service will let seller know not to use them again
Natalie
Never deliver on date provided even if it’s ment to be next day delivery shocking seevice
NM
Parcel was ordered through the range website. They used 3rd party courier Yodel. Well after alot of hassle and guess what suddenly the tracking said parcel delivered. So I contacted webchat again. Aditi says it was on van this morning. Removed for sone reason. Then checked with driver he says deliveted to my address to someone called D Jones. Well I have not lived at another address and no one has ever rented or stayed at our home. Told them never heard of him. Told them we have cameras do do all the neighbours. Would not send proof. I told them it is theft by their driver. Well Aditi decided not to transfer me to the manager and instead ended the webchat. Guilty. I do not care fir there investigation at all. So zero star I have requestef a refund now from the range. So I can purchase else where.
Donna
Avoid! Waited four days for a collection. Still not arrived. Tried every form of communication going!
Linda Freeman
This company tracking and delivery is a joke. Joke that has no humor at all?
Neil
This place is the worst delivery service I’ve ever came across parcel says it’s been delivered yet I have not received try to get hold of someone and all you get is an automated system that does nothing to help whatsoever never have I ever had a problem free delivery from Hermes no wonder they change there name with the shit reputation they got everything either turns up broken or doesn’t turn up at all I rate this place a 0 U.K. government should kick them out of the country
Danielle
Carnt find tracking number , been told it’s been delivered! It has not , left a card however isn’t filled in properly and isn’t any info on it whether you will try to deliver it again Ever time I use yodel there has always been a problem ! Awful service !
Barna
Unable to notify in time when they arrive with the parcel and can't follow the pre-given instruction
Daz
Rubbish I advise any decent inline seller to keep away,I’ve got shipment sitting in there depo for over a week!