average from 634 reviews
Tay
Awful Awful service. I was emailed and texted that both parcels had arrived and sent through letter box. Me looking around and asking neighbours no where to be found to then be told they never was delivered. I’m now currently chasing another parcel but had the live web chat ended on me as I could not find my JJD000 and left to ask ASOS for the refund. Terrible will not use these for delivery nor click and collect no more.
Taz
Absolutely shocking service I've seen other comments on here saying takes too long for deliveries and it's only does also tracking information is not up-to-date I agree absolutely rubbish company would not recommend and I definitely wouldn't be sending anything through yodel.
Miss paula ann evans
Dreadful service been waiting for a week for the slats on new bed.Bed been up 6 nights and everyday promising to deliver.Excuse can't find property.Everyone else can.Why don't the delivery man phone when he's near they got my no.Ridiculous.Too lazy to get out of van.When I buy something again I've had such a bad experience I'll be asking seller if they be delivering and if yes I'll be buying off someone that doesn't use them.This is the 3rd time I've had trouble with them.Send your drivers on a refreshing customer service course yodle along with the depot manager and also a common sense course too.Im livid.If I don't get parcel today I'm contacting seller again to send slats out and NOT to use you.Cant find property ha.Youve delivered the frame a week ago.Idiots.Now try delivering the slats.Excuses all the time with you
Sheila
Parcel just left on the step on a public walkway. Despite the fact there us a box available
Raz
Tracking info not current or updated at all never been updated since they recieved the parcel and dispatched it so no idea where my parcel is.
Victoria Drury
I have no idea why sellers use Yodel anymore. It is a dreadful service where parcels are routinely late, lost or just not delivered as a matter of course. Not even worth 1 star.
Steven Middleton
Absolutely useless got notification saying a delivery was attempted even though nobody even came to my door just cause it’s a mid-heavy parcel the lazy driver couldn’t be bothered why is yodel even a company? They are worse than Hermes at least they actually attempt
Alan
Was supposed to collect a parcel, nobody showed up but site says they came. Makes it worse that this was the 2nd time. Rubbish 0/5