Fastway Australia reviews

overall rating 1.22
Fastway Australia reviews
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2276 reviews
  • The worst ever experienced in my life, deserves minus stars, but it’s not possible to rate that way I was in home, but they thought I wasn’t, didn’t even left a calling card or the address of the parcel connect agent What a great user friendly company and customer service , it’s like a slap to the customer to never use Fastway again May be WORSTWAY is more suitable And no thanks


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  • Fastway dropped notice without any details in a block of 30 flats....whose parcel is it?


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  • Fastway or Slow way? Or No Way! Still waiting for parcel sent by seller in 31st Jan 2020. Was meant to be a Brisbane to Brisbane delivery! Has been to Sydney & supposedly is on its way back to Brisbane! Still waiting as of 14.2.2020!!!


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  • Still waiting on parcel that was an intercity transfer! Was sent to another major city... now being sent back to where it started ... in meantime ... No parcel for me!!!


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  • Hi...still waiting for my delivery......they mark it ...but not delivered...


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  • I changed my delivery preferences online a week before delivery. Details were ignored. Tracking information useless. No idea where my package is. I wish suppliers would just use Aust Post.


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  • Has been lodged with Fast way for 9 days and states that it is being sorted . Used to be a reliable transport system (next day).


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  • Very slow, their parcel tracking is a waste of time as it's never updated. I would strongly recommend that you do not use this service or buy online from a business that does


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  • Left a card but no details of where to collect. Can't get a response to an email I sent and the wait to talk to a customer service representative is ridiculous


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  • Should be slow ways. Also I clearly am off the road yet offensive had parcels just left inside gate easy for someone to see and take.


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  • Completely incompetent! Pretended to try to deliver but I’m home all day, rang to reschedule only to get an email noting wrong address, rang back 10 min after original call & after being advised delivery will be an extra day then originally told, was then told how I was wrong. Package still not arrived. Honestly don’t know how this company stays in business??? Even the phone number for the BNE depot on their website is wrong.


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  • My package has been to Melbourne and Perth,still waiting here in ADELAIDE,(google it).


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  • My parcel has been to Melbourne and Perth,,still waiting here in ADELAIDE,,,.wouldnt recommend this delivery service to any one.


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  • This courier service has the worst service of any couriers I have come across. The delays experienced on EVERY delivery so far I have received is incredible to say the least. Nothing has arrived in the expected time frame for the goods delivery and in fact in quite a few instances it’s been up to 10 days or more late. I do not recommend this courier and In fact I would recommend that if you can select another service that you do so.


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  • A day late, then said there was no one home, but there was 3 of us here. Now have to wait another 4 days.


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