Fastway Australia reviews

overall rating 1.22
Fastway Australia reviews
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2276 reviews
  • Pathetic. Brought a product because of the fast shipping. Almost a month later it's still saying picked up on the 10th of Dec. What a joke of a name. Fastway. Yea right


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  • Worlds worst courier service I have been experienced in my life. Dont trust these people.


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  • There have been numerous occasions when the courier has apparently attempted to deliver parcels & no one was home. On all occasions I actually have been home & no one has come to the door for drop off. Very frustrating & a waste of my time to track & then pick up. Tracking is not made very easy. Will not recommend.


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  • Absolutely the worst freight service in Australia without a doubt....hopeless!!!


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  • Parcel has not been delivered even though the courier attempted to deliver on Sat 21st December stating that no one was home. The whole family was home all day & no attempt was made to deliver. The tracking on the website has not been updated for a week & I have no idea where my package is???


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  • Difficult to reschedule delivery and tracking service is not used friendly


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  • I gave 1 star because there is no way of rating minus 5 which would be being kind to them.


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  • Had my parcel since 17th December and no tracking info . I have purchased many times from overseas and delivery more reliable than buying local. Don't know why businesses risk losing their reputations using unreliable couriers.


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  • Hopless! I was informed my parcel would be delivered 20th December, didnt turn up. Tracking said it was at dandenong depot 21st December no update since then. This was a christmas present, I doubt I'll get it in time for Christmas 2020. How about an update.I sent an email asking about the where abouts of my parcel still no response.


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  • Always take 2-3 weeks to deliver, tracking is not up to date and don’t respond to email queries until after the item has been delivered! Would never use them!


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  • Lazy courier and poorly logistics system. My parcel has been stuck in the system for more than 2 weeks.


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  • Hard to contact and get info on parcels that go missing or damaged on delivery


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  • Multiple attempts to email and no response apart from automated messages in over a week. Courier left a calling card which advised to check new tracking number that evening for pick up location - yet no location provided online in 2 days.


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  • Lazy. Didnt even try to deliver just dropped the card (which was blank , didnt even have time to write in the details Obviously) No xmas present fir my daughter. Never use these guys


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  • Card was left, doesn't say who it was for or where to go and collect it


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