Hermes reviews

Just way too slow, they keep parcels for over 5 days, then drive straight past your home without dropping off goods, so end up waiting even longer, a SNAIL could deliver quicker

Very bad. I'm waiting 2 weeks.

Not happy that your drivers say they have delivered the item when they clearly haven’t. Very disappointed and my son works for you lot im glad he’s not a liar.

Under the name of Hermes, the service was OK, but Evri is utterly useless. They put parcels out for delivery, then don't deliver, and they put parcels on 'hold' indefinitely. You cannot speak with anyone, and a child could design a better automated chat line, which is the worst I have ever encountered. The service from Evri could not be worse - they do not deserve to be in business and I will go out of my way to avoid Evri, and to prevent anyone sending anything to me using Evri. There are just not the words and Evri does not even merit a one-star rating.

Ad my parcel since 26th December still not got it

Worst delivery service

Absolutely rubbish. I won’t buy from suppliers if they use Hermes. Nightmare.

This is my second review it is now close to 9 weeks and still no delivery if I order on line I will make dame shore they don't use this company plus they are all over the news

Always arrive later than delivery date If they arrive at all.I do not understand how with this many bad reviews companies are still using this service . It’s a in convenience requesting refunds then waiting for that to b processed Not a happy customer here

Cannot honestly understand why any retail company would use this courier the only time my parcels are delayed or go missing is when this company is the courier

Expected delivery 9th hermes have had my parcel sine the 3rd jan yet I’m still waiting

Need more info on tracking

This company needs to be shut down so many parcels missing and from what I've seen on the news they steal the parcels and sell them retailers need to stop using them. Only put 1 star because you have to they are not worth that

I'm still waiting for my delivery ?

I currently have THREE parcels sat in the Hermes depot. They all arrived there before Xmas, so up to three weeks ago. I wish I was surprised, but this is the kind of catastrophically awful service I have come to expect of Hermes/Evri. I honestly don't know why any seller would ever use them. Just disgusting.