Purolator Canada reviews

Shipped my scanner that came from California to Brampton then to Vancouver, then to Quebec and finally to Toronto. A 2 week trip took over a month and a half and I received zero compensation, even though they told me it would be shipped back via airplane from Vancouver. Such bad customer service. Don’t use this company.

So far great and wonderful service and thank you for making sure that I received my package ☺️

service from 1-10 10 being the worst its a 10 for me and ignore the one star from me there was not other choiced

these guys never follow delivery instructions

Waiting for my parcel all day and no one attempted to deliver but sent me a notice that no one was at the address, this is not a first time.... very disappointing

The booking for pickup my day 8 Covid 19 test, took an hour holding on the phone, it took 1 day to pick up and delivery to the laboratory will take another 4days.

Was promised 1 day delivery and it took 5 days. Totally missing the baby shower it was intended for.

item was not collected on time. nobody answering the phone. item cannot be tracked.

Worst service ever. Out of control.No customer service . Lot of issues with this company. They send my package all over Canada for one week now.Nobody knows when I can receive it.Stupid company ..needs to be out of market.

They don't make the minimum effort to deliver to codo.

Rarely has your company actually attempted to deliver a package. It seems they would prefer to deliver the slips and make us pick it up ourselves then actually knock on the door. For example this morning two people were at home and yet the delivery person didn’t attempt to deliver a package. He came off the truck with the slip ready to stick on our door. By the time my husband got to the door the delivery person was already back in the truck and driving away. Also I am unsure why you cannot leave it at the door like other companies

Why show up to an address to essentially deliver a note, not following any written delivery instructions and making the person go to a place they can barley access to get mail that wasn't even attempted to be delivered. Every single parcel I have delivered threw this company this happens. Meaning it's either the stupid deliver guy for our building or your entire company is a pathetic piece of junk.

I would give NO STARS if it were an option. I purchased an item May 4th. It was shipped AMAZON PRIME...assured to arrive May 12th. Then May 13th, then May 17th by 4pm. Then May 18th, when I called it was a rigermarol but assured May 19th as Purolater was in Timmins and they didn't make delivery to Iroquois Falls. Now, May 25th OR Full refund! You should be ashamed. Terrible Terrible service.

Ordered mattresses for my kids. Oversized delivery delay. Ok. Fine. Now a week past their "4" days delay and still nothing. They have been in my city for 4 days. Literally down the street and around the corner from my house. 10 min walk max. Still can't deliver. It's been bumped every day to yet another day. Even Amazon called them and was disgusted. Still....no delivery.

This was not the best experience....overall! I have just now called Purolator customer service to file a complaint.