Purolator Canada reviews

Drop off a parcel sending to Edmonton, coct $ 57.00 still sitting in the Kelowna location. Maybe I should of use a carrier pigeon because it would of left by now. When we pay for a service your supposed to deliver, what a smart concept! Try to follow this concept and your reviews may improve!

from Brooklyn NY to Vancouver island British Columbia. FedEx to Canada Post... Delivered on a.m. of day 5. Consistently on many orders. Purolator from Ontario,in Canada order..... according to tracking #.... still at sorting facility, day 6... PURO-LATER. I'd suggest maybe find a camel train, or some type of large animal migration.

my package was said to be delivered Tuesday and its Wednesday and still sitting in Calgary. So slow to get anything.

Absolutely ridiculous i will not advise purolator services to anyone! My shipment with express next business day delivery is going on 5 days now can't track it! It says (exceptional) NO Purolator a 5 day late shipment is not exceptional... I escalated to supervisors then to the highest escalation as "priority" number 1 was promised we are very sorry it will be tomorrow but tomorrow never comes! Now I have staff from Purolator asking me what the contents of my shipment are completely bombarding my privacy like wtf! That's not ok you have a shipping label that says the weight of the package it's address everything look for your dam shipping label! I can see a lawsuit coming here very quickly!

the worst carrier I have dealt with for a long time. Even Canada Post is light years ahead of this organization. Quote low and get the corporate business. The customer suffers!

Poor service never punctual

The Mother's Day flowers I ordered for my Mom, sat in the back of a puro truck for 5 days before being dumped on her doorstep before the sun came up. They were loaded into the truck on May 6th to be delivered the next day. What a joke, next day my ass! 5 days later, mostly wilted and dried up, also missing the basket they were supposed to be in . Way to make Mother's Day memories, Purolator! 1 star needed to post. A minus 1 or 2 stars rating from me.

Driver didnt call the phone number on the order so simply took order back to depot. Expedited 1 day delivery that was paid for turned into 3 days due to 2 day delay.

Puralator could not deliver. Said "incorrect address". Amazon has previously delivered dozens of packages successfully (but never by Purolator) to the same address. Wake up!!!!

Packages are never delivered on time. I receive notices that packages were undeliverable even when we were home all day. Driver drops off packages to my workplace at times rather than driving to my house.

Terrible service compared to competitors! My parcel still sitting at sorting terminal for three days , one hour away from me .... unbelievable! I get regular deliveries from various couriers . only purolator gives me issues !

Told my package was at the neighbours , address doesn’t exist , you guys are idiots ...

Service is worsening at each delivery. Package supposed to arrive yesterday. Shipped 3 days ago. Package nowhere to be tracked.

Worst courier ever! Packages never never arrive on time. Packages get damaged and customers support has to many excuses also will never call back. Idk why they are still in business.

Your delivery time is EXCEPTIONAL, on Monday May 3, my items were in Vancouver BC, today May 7 at 330pm, I received my items, all in perfect shape, in Sault Ste Marie, Ontario, INCREDIBLE! THANK YOU !