Purolator Canada reviews

3-5 days is more like 10-14

You can see where your package is. Like if it is still at the centre or if I had left the centre

The worst courier company and their drivers. I’ve yet to have a package directly given to me. Unlike other courier companies who always ensure I either go downstairs to my pick up area to receive my package or they bring it to my door. Purolator drivers will not even bother to buzz me. They will leave a slip so I have to drive the next day to retrieve my parcel. I rely on courier services as all my shopping is online, yet this company has a lack of knowledge roper training for their drivers. I pay extra to have my parcel shipped, yet I’m being inconvenienced to drive to a pick up place.

Excellent 24 hour service. Fast delivery when you need it.

The driver never tried to call the receiver

Usually late, usually damaged. Even had a package they kept saying undeliverable address doesn't exist even though they delivered here many times before I had to give specific instructions with land marks directly to my house. Then make sure a guy wouldn't change the postal code on it to all letters. Very disappointing service.

Purolator has always provided excellence in service, speedy delivery and extremely helpful customer service representatives. I am physically challenged and the delivery person always assists me by putting the heavier packages inside my door. Thank you for all you do to keep our products on the move during these trying times as well as all other times.

Poor delivery service

friendly hard working staff.

Useless! Horrible! Aggravating! Has never got it right yet. Can't follow instructions or too stupid or too lazy. Purolator doesn't even deserve one star.

Worst ever delivery company. The delivery's man just don't wait to received my package, agent in the chat said lies about the delivery day. Best buy, you must to look for another provider for delivery services. I would prefer to pick up in Best buy. Purolator made me lose a lot of time, waiting for a package, speaking with agent that didn't give enough help to solve the inquires and complains. Please use different delivery company.

Order this item because it’s in Canada, a week has gone by and still siting in Alberta. I guess they get there shipping fees up front and don’t care how long it takes to deliver. This Company #%^*

Worst delivery service during COVID, delivered the big package to the wrong unit. MWG003474765.

I would leave less than 1 star if I could. My package was to arrive April 20th... days later still nothing! Last update on tracking was April 17th... no updates on tracking in 6 days! Where is my package!

Ridiculous they came to my place at 7am and so OBVIOUSLY I was asleep and they decided "oh well we will just hold on to this at our pickup facility so figure out how you're gonna travel to Boucherville without a car!" WHY IS THERE NO OPTION TO LEAVE AT DOOR horrible horrible I hope they go out of business