Purolator Canada reviews

overall rating 1.87
Purolator Canada reviews
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2996 reviews
  • On hold now for over 20 mins. And still waiting. Trying to find out where my parcel is...Also, the Corner Brook location for dropping off parcels is extremely inconvenient. You have to find parking and then lug your parcel to the music store. The final issue is you refuse to call before delivery. You waste so much time trying to deliver to a place when no one is even there.


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  • When I order something, & I am forced to accept a courier other than Purolator, I am field with anxiety... I only trust Purolator... I like their kind and courteous careers, I like the way they dress, and I like that they know me by name... In the world full of diminishing standards... I choose to keep mine high... I choose Purolator...


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  • Efficient. Courteous. Wraps parcel in plastic when it rains.


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  • Way better than Canada Post!


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  • You didn’t deliver to the shipping address, which isn’t even in the same city. MAJOR FAIL. Would not recommend your shipping company


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  • Extremely slow...we ordered an exercise bike and Purolator had it on April 9th in Edmonton and we live in Kelowna... it’s now April 19th and we still haven’t received the they has failed to update its tracking.


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  • No proper tracking location of product. Canada post and UPS are definitely steps ahead.


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  • Would not leave parcel, no safe place to leave it was their claim. They must have missed the sign in plain site that asked to leave in porch. Frustrating.


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  • Je reçois un avis comme quoi le colis sera livré le 15. Avril, je m’arrange pour être à la maison. Pas de. Colis le 15 ni le 16 je vais donc sur le site de purolator pour rechercher le colis aucune mise à jour depuis le 14 avril. C’est la seconde fois que je dois faire affaire avec Purolator et les 2 fois ont été de mauvaises expériences


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  • Can't hire people that can read delivery instructions. Big difference in Rear basement suite and Upstairs front suite. To most people this would be obvious.


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  • Enveloppe ramassée mardi à 14h25 à Matapédia est rendue vendredi après-midi à Québec selon le suivi (tracking). Transportée à cheval ?


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  • They said they tried to deliver, but they didn't try the buzzer that goes to my phone. Terrible


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  • Product came opened. Came a few days later considering I paid more to have it delivered ok a certain day. Very poor service.


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  • They are very fast and professional!


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  • Excellent handling of shipment, courteous driver


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