Purolator Canada reviews

Poor delivery service No proper location tracking available

Je devais recevoir mon colis aujourd’hui et je n’ai aucune nouvelle. J’ai un petit garçon qui n’auras pas reçu son cadeau pour sa fête c’est super plaisant merci

Why should I have to download anything to find out the ETA of a package. Wish I had another option for shipping

My package was delivered in Fredericton NB but was supposed to come in St Basile NB I would like to know what appens now

Purolator is consistently infuriating. 3 out of 4 deliveries have not arrived for a variety of excuses. When that happens they insist that I make the drive to pick up the parcel instead of making redelivery easy. It has NEVER been offered, I have always had to insist. For example, they refused to deliver on a poor weather day, because the had no snow tires! Then redelivery was made very complicated, they were determined that I should take the 40 drive to the depot! The redelivery operator insisted on only one tracking number at a time even though it was a two parcel delivery, then before the second parcel number the software kicked me out to a live operator who had to start the whole thing over.Finally there is the ‘rob me, I am not home’ notice they paste on the door. Really this is what a mailbox is for. All the other delivery services make it regularly and apparently have snow tires on their vehicles.

Like to know why they drop ur parcel so far from where u live then can't get a hold of them on the phone

Still waiting for my 6 dining room chairs from Canadian Tire, now over a week, for a distance of 5 km. Paid $90 for delivery and no one, even with tracking numbers, can tell me where they are or when to expect delivery. Where are they????????

Waited all day for delivery said by 8 well its 8 and its not here everytime Amazon ships by puro never arrives when it says

A very low quality service Package dated 31st march has not arrived yet 5th April I don't recommend this service at all Not giving any star

ca fais 1 semaine qu il est calgary ca bouge pas fort

If you are short staff you should be hiring more people so you could be as efficient as use to be ... to bad you have no competition.. you might lose all your business

Dropped off package Saturday April 3rd 2021 and Monday morning April 5th 2021 no update on delivery ... what happened to your speedy deliveries ? If you are short staff hire more people

Terrible delivery to my apartment. Don't bother to even try to ring buzzer for entry. They just stick a notice on the door for you to pick it up and the location is so far off the beaten path that you can't get to it by bus. Twice now. I give you a -10 rating

Gave the courier guy a package on Thursday morning and now it's Saturday and it hasn't moved out of the province. Spent an hour and a half on the phone with no results. Unreliable. Unexceptable.

Package shows that it is in another country when it is shipping from Quebec. The tracking information updates daily with another negative delay.