Purolator Canada reviews

Horrible service, every single time.

Toujours un bon service

Very delayed.. Never keeps me updated.

Couldn’t find my address on a street that has existed for almost a century

Your delivery service is absolutely pathetic. If a person doesn't live in town like a rat maybe use your brain and drop off at the pick up location in the town instead of carrying them back and forth for days on end until you finally realize that you can actually do it. IDIOTS. I give a zero for ratings

Two days after shipping, tracking does not show where item is

Horrible tracking. Missed delivery date. Home all day because Purolator couldn't be bothered to change information on tracker. In fact information still not changed on tracker,but changed on Amazon.

Tracking is horrible and does not get updated quickly or often enough

They marked as delivered and was never delivered, was even waiting outside at time they said they delivered. Wow!!!!

Nothing on the date your are l

Worst delivery company ever

No tracking information provided since the day my package was picked up. Live chat was cancelled because no agents were available?!?!

According to your tracking system, a delivery was attempted at my residence at 10:08 Friday, April 30 . I was at home and did not hear or see any attempt of a delivery . I have been on the phone to your office waiting for a hour and no one has answered . Do I have to sit in my driveway 24/7 in case your delivery is attempted ?

This level of service is disgusting for something (Covid test sample after 10 days in Quarantine) that obviously deserves priority. The earliest available pick-up time was more than 24 hours after completing the test. It took 15 1/2 hours to get to the sort centre from the pick-up point. The package then took 8 hours and 16 minutes to clear the sort centre and be put on a vehicle for delivery. Even after all of these time intervals, the package has still not been delivered. If it was a delivery for personal reasons, given the unreasonable delays and extremely poor level of service, I would refuse to pay for this delivery

You keep changing your days to deliver get it right