Purolator Canada reviews

I am waiting for a small package that was picked up in Golden BC to be delivered to Calgary AB next day. Package was picked up on Thursday Jan 28th around 11:30 and hasn't been delivered yet 3 days later. It would have been quicker to get on my horse and go to Golden to pick up the package myself. But here we are still waiting.

Why can I get an answer from Purolator?

0 étoiles. Le service est soit disant rapide, mais si on n'est pas là quand le livreur passe c'est toute une histoire pour récupérer le colis. On doit aller a l'autre bout du monde et attendre 4 jours pour pouvoir y aller. C'est ridicule

Jamais reçu un colis à la date promis

Never on time one of the worst parcel services out there businesses shouldn’t have to wait a week to get their stuff delivered after hours or taken back cause they can deliver at a decent hour like not 7-8pm

We have been having parcels delivered here for the past four years with no problems. As of January this year the driver has first dropped a parcel at a business in town which we don't go to. Didn't know where it was until a neighbor told us we had a parcel there. No Call No nothing from Purolator. Then drive wouldn't walk down our driveway to drop off the parcel at door. No signature is required they just needed to put it on doorstep. Then driver told us that we shouldn't have parcels sent here because they couldn't turn around there truck. Told by customer service that they won't get out of truck to walk 20 ft. Totally terrible service by this driver. Very disappointed asked for parcel to be resent they never put it back in cycle.

After being late my parcel is transferred to Canada Post to be delivered. Why did I pay big money to have my parcel not be delivered on time and all over the place except where it's supposed to be. Won't be doing this again.

Package got there next day as they promised.

My package is late not happy

Worst delivery service ever. Parcel sent from Californian on 24th Jan arrived 25th Calgary and on van for delivery at 5 am in morning 25th Jan 2021, but cancelled by driver at 6.57pm due to road closure/natural disaster or weather. Blatant lies NO road close anywhere in city, (we checked) NO natural disasters happened and the temp was -15 but NO snow anywhere. ON 23RD JAN ANOTHER parcel in 2 parts, was sent from Edmonton(picked up at same time from same address) part one was delivered correctly, part 2 was sent to Vancouver and has still not arrived and now the 26th Jan. Would give negative start but cant

Would love to know where my package is , but customer service won’t answer the phone and I’ve been on hold for 70 minutes... it’s been sitting in Toronto for over a week apparently so they clearly aren’t scanning them or they are sitting on their rumps not doing their jobs .

For well over 20 years Purolator has provided exceptional service for me commercially and personally. Many thanks, Drew M.

This is absolutely useless.. it tells me nothing at all.. I still have no idea where my package is

Decades of excellent service. Thanks to everybody that makes Purolator possible

Didn't receive my package after one month. Had to call back the seller to have technical informations about the shipping and the tracking number. Purolator didn't leave any message about delivery attempts, either on the door or email or phone. About the two days they pretend they tried to deliver on their website, the clinic was opened... Now trying to get my package back... it's very long and problematic. Please don't use purolator.