Purolator Canada reviews

Haven't received my package

Unlike fedex these guys give you a call before giving up on you.. good job!

Wish I could give 0 stars.

Other then being on hold for 20 minutes, the representative was fantastic. She was funny and knowledgeable. I recently moved over a province and she worked with me on finding a solution because I do not have ID with my current address because covid has made everything so much more difficult and time consuming to process. I appreciate the time and accuracy documentation she put into providing a efficient transport of my package.

Ordered from Aerie December 15th. Tracked to Manatoba January 6th. Still sitting in Manitoba January 20th. Got a refund from Aerie as this parcel will probably never arrive. My order was sent in three parcels. I received two. I now have half a pair of Pajamas. I sm not very happy.

Great service most of the time ... only delayed when overwhelmed ie Christmas package rush etc. ... plan ahead at these times and order ahead of your deadline as all couriers staff for the year on average ... not the crunch weeks

I have ordered the same item twice now because the first time it was delivered to the wrong address and this time it was delivered to that same wrong address!

Tried to deliver with no notification of date or time, so obviously, I was out. Left a note on the door to say 'drive an hour to our office to collect'. What sort of service is that? Advice to Purolator: LET PEOPLE KNOW WHEN YOU WILL ARRIVE!!!!

Very very horrible and brutal service they keep delaying and sending to wrong facilities. Very disorganised

Worst shipping company ever!

THE WORST delivery company in North America ! They lie to you on their customer service "hotline"..they lie to you at the pick up depot ( Stratford, Ontario )...they are telling you to "go ahead and CHASE your own package " NEVER AGAIN !!!!!!

POOR service..Delivered a great important box & leaned it on the garage of the house without notifying the home owner. The driver is lazy to not even come to the door!!!!

Horrible service. No proper tracking. I wish this company would go under our stored service on Canada. I have never had a good experience with this company. It's not a shipping company. It's a joke

No commitments, always late....worst ever courrier

Arrive but no call before coming