Grace
I have ordered the same item twice now because the first time it was delivered to the wrong address and this time it was delivered to that same wrong address!
Steven
Tried to deliver with no notification of date or time, so obviously, I was out. Left a note on the door to say 'drive an hour to our office to collect'. What sort of service is that? Advice to Purolator: LET PEOPLE KNOW WHEN YOU WILL ARRIVE!!!!
Ismail
Very very horrible and brutal service they keep delaying and sending to wrong facilities. Very disorganised
Cori
Worst shipping company ever!
ISTVAN SZABO
THE WORST delivery company in North America ! They lie to you on their customer service "hotline"..they lie to you at the pick up depot ( Stratford, Ontario )...they are telling you to "go ahead and CHASE your own package " NEVER AGAIN !!!!!!
Julian Armbrister
POOR service..Delivered a great important box & leaned it on the garage of the house without notifying the home owner. The driver is lazy to not even come to the door!!!!
Ali
Horrible service. No proper tracking. I wish this company would go under our stored service on Canada. I have never had a good experience with this company. It's not a shipping company. It's a joke
Syed
No commitments, always late....worst ever courrier
Sandeep kaur dhaliwal
Arrive but no call before coming
Kamal
No customer service no updates you have to wait so long for customers service and never can get your answers
Susan
Deliver guy came, talked to me by intercom, said parcel too heavy to him carrying upstairs. I said I would go to help him, but he cut the line, left, without a delivery notice, and put "destination unreachable" to delivery result on web.
Zoran
Simple small order of 2 items 5 small boxes total got split and deliverd only 3. Time sensitive shipment.. First delivery driver on border of pure rude ..still waiting for second part of delivery..
Jane Mollard
A package ordered from Amazon has been at purolaters facility since Jan 5. It s a box spring that is crucial to setting up my bed. I am disgusted with the service
DR
They never leave a package with you and their facilities are then miles out of town. Completely frustrating. If I was a retailer/seller, would completely avoid them as it irritates your customers a lot.
Ken
Bad information, unable to track number of parcel. Saying it was delivered but it was not.