Purolator Canada reviews

overall rating 1.87
Purolator Canada reviews
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2905 reviews
  • Not happy with Purolator at all I've been waiting for a parcel for a while now and by the looks of it it's still sitting in Toronto because it missed its connection so now it's even going to be later delivery my package will be almost a week late but the time I get it


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  • Your service is not worth one star I am still waiting since Dec 2 for a delivery of something I purchased from Mark Work Warehouse


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  • cant locate my stuff with a valid tracking number


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  • They need to go out of business..not impressed at all!


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  • On truck for delivery....but the driver just keeps driving by... address is correct..Entry code is correct ..and no delivery again contacting seller to cancel


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  • All my years of online shopping, only problems I have had is with this company. Higher corporate needs to do a clean sweep with management at facilities centers. If I have a choice for shipping company, never would I pick purolator.


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  • Missing item. No answer from your company


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  • I have been waiting for over a week now for my package that was supposed to be delivered in 2 days. I will never use purolater again


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  • Have a package in Toronto since the first and still saying it's bad weather.


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  • Package overdue by more than a week.


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  • My item has been out for delivery for over a week.


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  • It takes longer to go from Toronto to Cornwall Ontario than it takes me to go from Montreal to Laredo Texas and back than Purolater(Purolator) to go 4 hrs my package left dec 2nd and 8 days later still no package called customer service got only a recording then it hangs up piss poor customer service


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  • How can my parvel be on transit for a week 15 minutes from my home without anyone trying to deliver it


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  • Today is Friday December 10th. Took day off work to receive a package. Got email confirmation it was on its way with status mechanical failure. This was at 10 AM. Signed up for text notification. Received text at 1:30PM saying package is on its way again with mechanical failure. Spent an hour on hold from 2-3:15PM with Purolator only to be told sorry it was a truck issue and package probably won’t arrive until Monday. How does a truck issue take 4 days to fix and delay my package that long. Day wasted. Very disappointing order and customer experience.


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  • There just a lot better services out there


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