Purolator Canada reviews

Missed delivery date, no explanation or notification

No information provided. when arriving, where is it. Not very forthright with delivery schedule.

Says my package was delivered but I never received it and now it’s no longer available online - thanks for nothing and ruining a christmas gift

You are very rarely able to get updated tracking information. After 4 days of the parcel being picked up from the sender and being scanned electronically in their system, I was still not able to get any tracking information other then it had been picked up. For Purolator and the prices that you charge, that is unexceptable.

Your overall review rating says it all and the fact that you are owned by Canada Post.

Still waiting for a vital package that originated in Orillia on Monday November 24 and today is Wednesday December 2, 2020. That is 8 days and Sudbury is 3 hours away.... I have a bar code on my door allowing packages to be left. Inside are exams that I require to pass out tonight for students. I now have to postpone the exam and the scheduling of 22 students (who wont be happy) due to Purolator. I will announce the reason in class tonight why they cannot write their exam. Very displeased, we pay Purolator BIG money to deliver and normally that happens in a mere 2 days. sometimes a delay of 3 or 4 my be acceptable but NOT this

Excellent tracking system and so quick. Great service.

Tracking never works. Packages left in snow piles. Terrible.

Companies should not use Purolator as their delivery service. How is it that this company still exists.

It has been a week since my package is supposed to be delivered. They said it's still under investigation. What the hell!! How long does it take them to trace where my package is now. Never again I will order anything that uses Purolator. Very very bad service

would've been 5 stars save for one wee frustration: saying the parcel's 'out for delivery' - in my experience of online shipments, that generally has meant the item will be arriving sometime during that day; not days later - saying it's 'enroute' is really good enough - may be a moot point to some, but to me, I won't be waiting-n-waiting-n-waiting - know what I'm sayin'? -- other than that, the delivery went off well and the driver was very courteous (and working into evening's darkness - kudos!) - that's it, folks - play/stay safe, eh!!

Waiting for vip meds namely vac Chemotherapy and dexamethasone, it was supposed to be delivered to Shoppers At Creekside BUT instead it was delivered to Evanston??? Tom Baker Cancer Ctre needs to hire a new reliable delivery service. I am stressed out.

The last 4 packages I have had delivered roughly 1 monthly, they have all been between 7 to 10 days late. My latest package has been sitting in the Toronto sort facility for a week. I live 20 minutes away.. i have another package that has been sitting in Vancouver sort facility for a week because of "mechanical issues"

So twice in the last week ive been notified that my parcel is in my city and out for delivery. So i work fulltime outside my home and both times arranged for someone to come to my home and be there for the delivery, only because these are expensive items from amazon. At the end of the day i get notices saying my items are delayed and showing that they are in other cities. Wow very inconvenient and poor communication. So for people who are waiting for parcels being delivered from Purolator, you need to be onsight for a few days all day because you never really know when you will receive your parcels and another thing is nobody rings doorbells or knocks. Your parcels are left outside like nobody cares.

I've never had such terrible unprofessional delivery service. Unfortunately every time amazon sends my packages through purolator they are either lost or say they attempted delivery. My cameras prove otherwise. So disappointing. Needless to say purolator is the last option to use. Word of mouth means alot in the business world.