Purolator Canada reviews

Parcel was 4 days late and never was never notified. Then when I called customer service the guy on the phone was mouthy, kept cutting me off and didn’t help whatsoever. I’ll never use purolator again

Very poor organization and service

Delayed by a week and still no correspondence from Puralator. I had to call amazon to get in touch with them. When asked for the estimated delivery date they said sometime next week. Worst delivery service in Canada..

Terrible service. Drivers either do not leave package despite having a visible sticker on my front door, say they can't find an address, etc. It is unacceptable that there is no pick up location in Newmarket and must drive to Vaughan to pick up parcels.

Timely and courteous!

Out for 4 days on delivery when the package has always been within 100 km of my house?

Driver was friendly and polite! Was delivered super quick

I don’t understand why a parcel is in Moncton for 5 to 7 days

Very good service

Waiting for my package since Monday when delivery was promised. Not a word since? It was on a truck they claim Monday. Did they lose a product with a bar code?

Not enough info about the tracking. More info after the package is out for delivery would be great!

Driver just sticks notice on mailboxes in condo lobby. No effort is made to deliver to my door. Always have to go to depot to pick up. Other couriers have no trouble coming to apartment door. Not good service and would never trust them to deliver anything.

Terrible service! Imposing random delays on deliveries, shipping back and forth across provinces unnecessarily and then due to the MASSIVE overhandling they deliver damaged products! If I EVER see Purolator listed as a delivery courier for any shipment again I will cancel it on the spot and refuse delivery. 1 star MUCH too generous for such incredibly poor service..... Terrible...

Aweful service. You are my last resort choice of courier. I only use you when NO ONE else is available. Full stop

My delivery was made up of two separate boxes but only one was dropped off. I now have to fight to try and find my other package!! Not impressed.